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<p class=MsoNormal>What is the easiest method or can someone point me in the
direction I need to look to do remote agent login..<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Ie, Caller calls in with a cell or home phone, authenticates
himself, select a queue to be added too, hangs up, and then any calls coming
into said queue would ring their home or cell phone, and then they can then
callback, and logout from the queue?<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I see AgentCallBack was something I would use, but it&#8217;s
been deprecated?<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I am guessing (bark if I&#8217;m wrong) I will need to do mealtime
queue members, and create my own login/logoff scripts to add member to the
mysql table?<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>(I am already using realtime for sip, so adding a
queue_member_table should not be difficult.)<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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