Thanks for the answer. My actual solution is setting the name before entering the queque. I promise I'll think about using h extension, but I think there should be a way out with doing so many processing before and after entering a queue.<div>
Thanks again</div><div><br></div><div>ML<br><br><div class="gmail_quote">2010/2/17 Warren Selby <span dir="ltr"><<a href="mailto:wcselby@selbytech.com">wcselby@selbytech.com</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div class="im"><div class="gmail_quote">On Wed, Feb 17, 2010 at 2:47 PM, Mariano Lecuona <span dir="ltr"><<a href="mailto:mlecuona@gmail.com" target="_blank">mlecuona@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">
Could anyone get the MONITOR_FILENAME set from the queue.conf with variables like:<div><br></div><div><span style="font-family:Verdana,Geneva,Arial,Helvetica,sans-serif;font-size:12px"> MEMBERINTERFACE is the interface name (eg. Agent/1234) <br>
MEMBERNAME is the member name (eg. Joe Soap) <br> MEMBERCALLS is the number of calls that interface has taken, <br> MEMBERLASTCALL is the last time the member took a call. <br> MEMBERPENALTY is the penalty of the member <br>
MEMBERDYNAMIC indicates if a member is dynamic or not <br> MEMBERREALTIME indicates if a member is realtime or not </span></div><div><span style="font-family:Verdana,Geneva,Arial,Helvetica,sans-serif;font-size:12px"><br>
</span></div><div><span style="font-family:Verdana,Geneva,Arial,Helvetica,sans-serif;font-size:12px">or</span></div><div><span style="font-family:Verdana,Geneva,Arial,Helvetica,sans-serif;font-size:12px"><br>
</span></div><div><span style="font-family:Verdana,Geneva,Arial,Helvetica,sans-serif;font-size:12px"> QUEUENAME name of the queue <br> QUEUEMAX maxmimum number of calls allowed <br> QUEUESTRATEGY the strategy of the queue; <br>
QUEUECALLS number of calls currently in the queue <br> QUEUEHOLDTIME current average hold time <br> QUEUECOMPLETED number of completed calls for the queue <br> QUEUEABANDONED number of abandoned calls <br> QUEUESRVLEVEL queue service level <br>
QUEUESRVLEVELPERF current service level performance </span></div><div><span style="font-family:Verdana,Geneva,Arial,Helvetica,sans-serif;font-size:12px"><br></span></div><div><font face="Verdana, Geneva, Arial, Helvetica, sans-serif" size="3"><span style="font-size:12px">My version of asterisk is: 1.4.23.1</span></font></div>
<div><font face="Verdana, Geneva, Arial, Helvetica, sans-serif" size="3"><span style="font-size:12px"><br></span></font></div><div><font face="Verdana, Geneva, Arial, Helvetica, sans-serif" size="3"><span style="font-size:12px">Thanks</span></font></div>
<div><font face="Verdana, Geneva, Arial, Helvetica, sans-serif" size="3"><span style="font-size:12px"><br></span></font></div><font color="#888888"><div><font face="Verdana, Geneva, Arial, Helvetica, sans-serif" size="3"><span style="font-size:12px">ML</span></font></div>
</font><br clear="all"></blockquote></div><br></div>This doesn't directly answer your question, but you may look at setting a unique filename before entering the queue, then do some post processing in the "h" extension?<br>
<font color="#888888">
<br><br>-- <br>Thanks,<br>--Warren Selby<br><a href="http://www.selbytech.com" target="_blank">http://www.selbytech.com</a><br>
</font><br>--<br>
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