YEas actually a Web Gui is the best idea. My dialplan gives a backup solution for login<br><br><div class="gmail_quote">2010/2/8 Robert Grignon <span dir="ltr"><<a href="mailto:rgrignon@fleetone.com">rgrignon@fleetone.com</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div>
<div dir="ltr" align="left"><span><font face="Verdana" size="2">Not a bad idea... We use queuemetrics and the login is done via Web GUI.
I could easily just send it to pause upon login...</font></span></div><br>
<div lang="en-us" dir="ltr" align="left">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Mariano
Lecuona<br><b>Sent:</b> Monday, February 08, 2010 8:20 AM<div class="im"><br><b>To:</b> Asterisk
Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> Re:
[asterisk-users] Can an agent Login to a queue and be
paused<br></div></font><br></div><div><div></div><div class="h5">
<div></div>What Id did was on the dialplan, create an specifica extension for
login agents. Lets say Agent/10017, then
<div>When dial 2110017 the agents is promts for Agent passwd.Then I have a macro
only for pausing agents depending on the meaning.</div>
<div>So if the agent is successfully granted on the Login Context, that same
context goto pause macro.</div>
<div>Quick example:</div>
<div><br></div>
<div>
<div>[queues_logon]</div>
<div>; Agent Login Procedure</div>
<div>exten => _211XXXX,1,Answer()</div>
<div>exten => _211XXXX,n,NoCDR()</div>
<div>exten =>
_211XXXX,n,GotoIf($[${LEN(${AGENTBYCALLERID_${CALLERID(number)}})} > 1 ]?4:5)
; Check that the physical extension is free</div>
<div>exten => _211XXXX,n,AgentCallbackLogin(${EXTEN:2},,${CALLERID(number)})
; Ask for agent password and log the agent on</div>
<div>exten => _211XXXX,n,Macro(agent_pause_reason,${EXTEN:2},30) ; Put
Agents into Initial Paused State on the Queue</div>
<div>exten => _211XXXX,n,Hangup()</div>
<div><br></div>
<div>[macro-agent_pause]</div>
<div>; ${ARG1} - Agent_nro</div>
<div><br></div>
<div>exten => s,1,PauseQueueMember(|Agent/${ARG1})</div>
<div>exten => s,n,MacroExit</div></div>
<div><br>
<div class="gmail_quote">2010/2/8 Lenz Emilitri <span dir="ltr"><<a href="mailto:lenz.loway@gmail.com" target="_blank">lenz.loway@gmail.com</a>></span><br>
<blockquote class="gmail_quote" style="padding-left:1ex;margin:0px 0px 0px 0.8ex;border-left:#ccc 1px solid">
<div>I'm not sure if this works for newer versions of Asterisk, but on old
ones, you could pause an agent and THEN log him on, and he'd be
paused.<br></div>
<div>l.</div>
<div><br></div><br>
<div class="gmail_quote">2010/2/4 Robert Grignon <span dir="ltr"><<a href="mailto:rgrignon@fleetone.com" target="_blank">rgrignon@fleetone.com</a>></span><br>
<blockquote class="gmail_quote" style="padding-left:1ex;margin:0px 0px 0px 0.8ex;border-left:#ccc 1px solid"><br>I
thought there was an option for this but cant find it....<br><br>We have a
busy callcenter and I would like the agents to log in and be<br>in a paused
state upon login... Right now they login and they are<br>instantly receiving
a call....<br><br>Thanks for the input...<br></blockquote></div><br>--
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