<br><br><div class="gmail_quote">2010/1/15 Doug Lytle <span dir="ltr"><<a href="mailto:support@drdos.info">support@drdos.info</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div class="im">> Decide if you are going to be a zealot for your preferred approach<br>
<br>
</div>That's a little harsh, wouldn't you say? Do whatever your most<br>
comfortable with. But, to call me and those like me a zealot, for<br>
offering advice that was asked for is a little off, in my opinion.<br><font class="Apple-style-span" color="#888888"><br></font></blockquote><div><br></div><div>Hi Doug,</div><div><br></div><div>Maybe I read too much into the original poster's question, and I didn't mean to be harsh. But I used to get called in often here in South Africa to sites where the "usual way" wasn't good enough for someone so they'd put the whole system together the way they thought it should be done and in the process bumped into all the subtle gotchas that are mostly worked out in the standard builds. Then discovered that its harder than they thought it would be and PBX users are ungrateful b*ggers sometimes and they've walked away. Our efforts to recover these installs are always twice the work because they are tainted by what went before. But we hate to see failed Asterisk projects so we try to get them right.</div>
<div><br></div><div>If your objective is to run a simple inbound call centre and get good metrics into the bargain then a FreePBX-based ISO-install (Elastic, AsteriskNow, Trixbox-CE, whathaveyou) plus Queuemetrics will have you up an running in short order.</div>
<div><br></div><div>Build from the bare metal using your-own-install-of-your-preferred-distro plus raw Asterisk plus dialplan from scratch plus DIY reportage and you'll be working away after a month and cursing Asterisk. Once you're an expert then you may indeed be able to do a better job for your application than the all-in-one distros. But not first time.</div>
<div><br></div><div>So apologies to the poster if I read too much into the question, but this is the sort of situation I thought of.</div><div><br></div><div>Steve</div><div><br></div></div>