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Barry,<BR>
<BR>
I'm using the Asterisk GUI. When defining a User extension (menu 'user') the only option I have is "Is Agent".<BR>
The SIP extension (11) is automatically created as an agent that needs to log in.<BR>
<BR>
In the advanced options I can manually edit queues.conf and change to "member=SIP/11".<BR>
<BR>
This way of defining queues and members is a 2-step work. Can it be done in 1 step using the Asterisk GUI ??<BR>
<BR>
Kind regards,<BR>
Jonas.<BR>
<BR>
On Wed, 2009-11-18 at 10:42 -0500, Barry L. Kline wrote:
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jonas kellens wrote:
> Is it possible to make use of queues for incoming calls but to have
> agents that do not need to log in ?
>
Make the phones members of the queue. In queues.conf:
[MY_QUEUE]
member => SIP/1234
member => SIP/5678
etc.
Barry
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