I'm going to have to tackle this issue in the near future for one of my clients, and the approach I'm thinking of taking goes something like this:<br><br>Store queue codes in the AstDB that are associated with actual queues (i.e queuecode 1001 = sales_queue, 1002 = cust_serv_queue, etc). Have the users dial an extension that first authenticates them, then prompts them to enter their queue code. The queue code is then used to pull the name of the queue they are trying to login to from the AstDB and that is then used with the AddQueueMember command to add the user to their specific queues.<br>
<br>Very rough idea at the moment, but hopefully it gives you some ideas to work with.<br><br>Thanks,<br>--Warren Selby<br><br><div class="gmail_quote">On Fri, Oct 30, 2009 at 12:35 PM, Danny Nicholas <span dir="ltr"><<a href="mailto:danny@debsinc.com">danny@debsinc.com</a>></span> wrote:<br>
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Have you tried “forward-porting”
it? I don’t do queues or 1.6 so it’s just an academic question to
me.</span></font></p>
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<p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">
<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style="font-weight: bold;">On Behalf Of </span></b>Mariano Lecuona<br>
<b><span style="font-weight: bold;">Sent:</span></b> Friday, October 30, 2009
10:58 AM<div class="im"><br>
<b><span style="font-weight: bold;">To:</span></b> Asterisk
Users Mailing List - Non-Commercial Discussion<br>
</div><b><span style="font-weight: bold;">Subject:</span></b> [asterisk-users] Real
replacement for AgentCallBackLogin() onAsterisk 1.6</span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Hi all,</span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">I would like to know if there is any application replacement for the
AgentCallBackLogin() from asterisk 1.4 on asterisk 1.6. I know, from what I've
read that the call back login agent can be done using a smart dialplan as
showed on the docs. But I cannot thinks a flexible dialplan for a dinamic
reassignation of agents to different queues every day.</span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Thanks in advance.</span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Mariano</span></font></p>
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