Hello,<br><br>ViciDial has IVR logging(pre-Queue) of IVRs set up through our web interface(we call them Call Menus), but ViciDial does not use Asterisk queues at all and it's logging is done entirely in a MySQL database. As a side note, the logging done by ViciDial (non-IVR of course) is also fully compatible with QueueMetrics.<br>
<br>MATT---<br><br><br><div><span class="gmail_quote">On 9/16/09, <b class="gmail_sendername">Maria Cristina Bayno</b> <<a href="mailto:falls_mc14@yahoo.com">falls_mc14@yahoo.com</a>> wrote:</span><blockquote class="gmail_quote" style="margin-top: 0; margin-right: 0; margin-bottom: 0; margin-left: 0; margin-left: 0.80ex; border-left-color: #cccccc; border-left-width: 1px; border-left-style: solid; padding-left: 1ex">
<table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td valign="top" style="font-style: inherit; font-variant: inherit; font-weight: inherit; font-size: inherit; line-height: inherit; font-family: ">Hello Team,<br>
<br>IVR selection of QUEUEMETRICS<br><br>As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller.<br><br>We saw this link <a href="http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0</a><br>
<br>and upon checking, its only determined the Queue, I want to get is the per IVR of a caller.<br><br>Can you help me guys regarding this? I want to implement this with the trixbox asterisk.<br><br>Any idea? Thank you<br>
<br>Cristina Bayno<br>Technical Support<br>Bitstop Network Services, inc. <br></td></tr></tbody></table><br><br>_______________________________________________<br> -- Bandwidth and Colocation Provided by <a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>
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