The point is that I set recordagentcalls and calls of agents are recorded, so I don't have any problem here. The problem is that I can not retrieve the name of the recorded files.<br><br>
<div class="gmail_quote">On Sat, Aug 22, 2009 at 6:39 PM, Tilghman Lesher <span dir="ltr"><<a href="mailto:tilghman@mail.jeffandtilghman.com">tilghman@mail.jeffandtilghman.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">> >> Hooman Peiro escribió:<br>
<div class="im">> >><br>> >> > I can not get the name of the recoding file of agents calls. I set<br>> >> > agents.conf as following:<br>> >> ><br>> >> > ; Insert into CDR userfield a name of the the created recording<br>
> >> > ; By default it's turned off.<br>> >> > createlink=yes<br>> >> > ;<br>> >> > as you can see I set createlink=yes so name of the recoding file<br>> >> > should be inserted in userfield column of cdr. But it doesn't work.<br>
> >> > because the file is created but userfield is empty.<br><br></div>I'm not sure where you're getting this, because the name of the option is<br>"recordagentcalls". In 1.2, there was a "createlink" option in the sample<br>
config, but it was a dead option; it did absolutely nothing.<br><font color="#888888"><br>--<br>Tilghman & Teryl<br>with Peter, Cottontail, Midnight, Thumper, & Johnny (bunnies)<br>and Harry, BB, & George (dogs)<br>
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