<div>How do you do the log-on?<br></div><div>l.</div><div></div><br><div class="gmail_quote">2009/8/6 Joao Gomes Pereira <span dir="ltr"><<a href="mailto:gomespereira@startel.pt">gomespereira@startel.pt</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hello to all<br>
I have a queue where often my agents get stuck and cannot logoff.<br>
This is very bad, because agents cannot login again, and in Queuemetrics<br>
reports the agents appear to be online.<br>
How can I create a timeout to my agents and for the queue to kick them?<br>
Thanks<br>
Regards<br>
Joao Pereira<br>
<br>
--<br>
StarTel - A Rede Livre<br>
Joao Gomes Pereira<br>
<a href="http://www.startel.pt" target="_blank">www.startel.pt</a><br>
+351 304500650<br>
sip: <a href="mailto:gomespereira@startel.pt">gomespereira@startel.pt</a><br>
<br>
<br>
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