<div>You should look on the log for when the "sox" command is called, if the invocation makes sense or not.<br></div><div>l.</div><br><div class="gmail_quote">2009/6/7 Joao Gomes Pereira <span dir="ltr"><<a href="mailto:gomespereira@startel.pt">gomespereira@startel.pt</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hello<br>
I did as you told me, but the problem remains.<br>
Im using Asterisk 1.2.x<br>
<br>
and this is my config:<br>
<div class="im"><br>
queues.conf -------------------------------------<br>
<br>
[general]<br>
persistentmembers = no<br>
<br>
<br>
</div><div class="im">[queue_1]<br>
<br>
persistentmembers = no<br>
monitor-format=wav<br>
monitor-join=yes<br>
</div>monitor-type=MixMonitor<br>
<div class="im"><br>
wrapuptime=3<br>
timeout=15<br>
strategy=roundrobin<br>
retry=5<br>
</div>queue-youarenext=<br>
queue-thereare=<br>
queue-thankyou=<br>
queue-callswaiting=<br>
<div class="im">member => Agent/600<br>
member => Agent/601<br>
<br>
<br>
agents.conf -----------------------------------------<br>
<br>
[general]<br>
persistentagents=no<br>
<br>
[agents]<br>
<br>
updatecdr=no<br>
<br>
<br>
</div><div class="im">custom_beep=beep<br>
group=1<br>
wrapuptime=19<br>
ackcall=no<br>
</div>musiconhold => music<br>
<div class="im">group=1<br>
<br>
agent => 600,1234,Jose<br>
agent => 601,1234,Maria<br>
<br>
<br>
</div>The calls are recorded....but always produces 2 separated files, with<br>
"in" and "out".<br>
What could be missing?<br>
Do I need to create a line in crontab to mix the 2 files?<br>
Thanks<br>
regards<br>
<font color="#888888">Joao Pereira<br>
</font><div><div class="h5"><br>
<br>
<br>
Kurian Thayil wrote:<br>
> Hi,<br>
><br>
> I had similar issue which happened when record option was mentioned in<br>
> both agents.conf and queues.conf. When I commented the recordagentcalls<br>
> option in agents.conf, it started to work. Mention the monitor option<br>
> only in the queues.conf file. Do try.<br>
><br>
> Regards,<br>
><br>
> Kurian Thayil.<br>
><br>
> On Sun, 2009-06-07 at 17:51 +0100, Joao Gomes Pereira wrote:<br>
><br>
>> Hello to all<br>
>> I'm trying to record the calls going to my queues, but asterisk creates<br>
>> 2 files, one with the inbound and another with the outbound sound.<br>
>> I know Sox should mix the 2 files automatically in the end, but this<br>
>> isn't happening.<br>
>> I have sox installed in my server.<br>
>><br>
>> How can I force Sox to mix the files?<br>
>> Here is my config:<br>
>><br>
>><br>
>> queues.conf-----------------------------<br>
>><br>
>> [general]<br>
>> persistentmembers = no<br>
>> monitor-format=wav<br>
>> monitor-join=yes<br>
>> monitor-type=mixmonitor<br>
>><br>
>><br>
>><br>
>> [queue_1]<br>
>><br>
>> persistentmembers = no<br>
>> monitor-format=wav<br>
>> monitor-join=yes<br>
>> monitor-type=mixmonitor<br>
>><br>
>><br>
>> wrapuptime=3<br>
>> timeout=15<br>
>> strategy=roundrobin<br>
>> retry=5<br>
>> member => Agent/600<br>
>> member => Agent/601<br>
>><br>
>> agents.conf-----------------------------<br>
>><br>
>><br>
>> [general]<br>
>> persistentagents=no<br>
>><br>
>> [agents]<br>
>><br>
>> updatecdr=no<br>
>><br>
>> recordagentcalls=yes<br>
>> recordformat=wav<br>
>> monitor-join=yes<br>
>> savecallsin=/var/www/html/recordings/<br>
>><br>
>> custom_beep=beep<br>
>> group=1<br>
>> wrapuptime=19<br>
>> ackcall=no<br>
>> group=1<br>
>><br>
>> agent => 600,1234,Jose<br>
>> agent => 601,1234,Maria<br>
>><br>
>><br>
>><br>
>> Thanks<br>
>> Regards<br>
>> Joao Pereira<br>
>><br>
>><br>
<br>
<br>
--<br>
</div></div><div><div class="h5">StarTel - A Rede Livre<br>
Joao Gomes Pereira<br>
<a href="http://www.startel.pt" target="_blank">www.startel.pt</a><br>
+351 304500650<br>
sip: <a href="mailto:gomespereira@startel.pt">gomespereira@startel.pt</a><br>
<br>
<br>
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