<p>You tried setting the call limit for the Agent's phone?</p><p>l.<br></p><br><div class="gmail_quote">2009/4/3 Steve Edwards <span dir="ltr"><<a href="http://asterisk.org">asterisk.org</a>@<a href="http://sedwards.com">sedwards.com</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="im">On Thu, 2 Apr 2009, Haim Dimer wrote:<br>
<br>
> The issue is the that the agent needs to wait on the phone for a call to<br>
> come in. I read<br>
> <a href="http://www.voip-info.org/wiki/view/Asterisk+cmd+AgentCallbackLogin" target="_blank">http://www.voip-info.org/wiki/view/Asterisk+cmd+AgentCallbackLogin</a> but<br>
> it will be deprecated and the doc/queues-with-callback-members.txt means<br>
> that I would have to convert to AEL (unless I can do extensions.conf and<br>
> extensions.ael at the same time. Not sure)<br>
<br>
</div>I'm a 1.2 Luddite, but you can use both extensions.conf and<br>
extensions.ael.<br>
<br>
You can load an "ael" and do a "show dialplan" to see how Asterisk<br>
converts AEL to conf.<br>
<br>
Thanks in advance,<br>
------------------------------------------------------------------------<br>
<font color="#888888">Steve Edwards <a href="mailto:sedwards@sedwards.com">sedwards@sedwards.com</a> Voice: +1-760-468-3867 PST<br>
Newline Fax: +1-760-731-3000<br>
</font><div><div class="h5"><br>
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