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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi guys,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’d like to add a LIVE SUPPORT
function to my website. <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Basically I want a client on my
desktop that pops up when someone request help BUT doesn’t appear or says
offline when I’m not available or have logged out of this function.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>When a person visiting my website
has a question they hot the button to cause a text popup chat to occur.<br>
<br>
Anyone know of an open source solution? I know there are plenty of commercial
hosted options available for a monthly fee but seems like such a simple
requirement that something has to be available (especially as I’m only
looking for one support client and no need to round robin or multiple agent support
or agent cut and paste functions etc).<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Just need basic text chat function –
the terms I’m googling don’t seem to be bringing anything up.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>(needs to be linux on the server
end)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>Dean Collins<br>
</span></font><font size=1 color=black face=Arial><span style='font-size:7.5pt;
font-family:Arial;color:black'>Cognation Inc<br>
</span></font><a href="mailto:dean@cognation.net"
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net"><font
size=2 face=Arial
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net"><span
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net"><span
title="blocked::mailto:dean@cognation.net"><span style='font-size:10.0pt;
font-family:Arial'>dean@cognation.net</span></span></span></font><span
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net"><span
title="blocked::mailto:dean@cognation.net"><font size=2 color=black face=Arial
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net"><span
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net"><span
style='font-size:10.0pt;font-family:Arial;color:black'><br
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net">
</span></font><font color=black
title="blocked::mailto:dean@cognation.net mailto:dean@cognation.net"><span
style='color:windowtext;text-decoration:none'></span></span></font></a></span><font
size=1 color=black face=Arial><u1:DIAL u2:st="on"><span style='font-size:7.5pt;
font-family:Arial;color:black'>+1-212-203-4357</u1:DIAL> <u3:State u4:st="on"><u3:place u4:st="on"><st1:place
w:st="on"><st1:State w:st="on">New York</u3:place></u3:State></st1:State></st1:place><br>
<u1:DIAL u2:st="on">+61-2-9016-5642</u1:DIAL> (</span><st1:place
w:st="on"><st1:City w:st="on"><u1:CITY u5:st="on"><u1:PLACE u5:st="on"><u6:City u4:endInsDate="2009-02-22T20:53:00Z" u4:endInsAuthor="Dean.Collins" u4:insDate="2009-02-22T20:53:00Z" u4:insAuthor="Dean.Collins"><u6:place u4:endInsDate="2009-02-22T20:53:00Z" u4:endInsAuthor="Dean.Collins" u4:insDate="2009-02-22T20:53:00Z" u4:insAuthor="Dean.Collins"><u3:City u4:st="on"><u3:place u4:st="on">Sydney</st1:City></st1:place></u3:place></u3:City></u6:place></u6:City></u1:PLACE></u1:CITY>
in-dial).<br>
+44-20-3129-6001 (<u3:City u4:st="on"><u3:place u4:st="on"><st1:place w:st="on"><st1:City
w:st="on">London</u3:place></u3:City></st1:City></st1:place> in-dial).</span></font><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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