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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This is probably out of date, but my
Polycom documentation recommends keeping the boot rom at less than 2.0 for use
with Asterisk.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Mike<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, February 24, 2009
2:54 PM<br>
<b><span style='font-weight:bold'>To:</span></b> '<st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName>'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
Polycom Phones start to break up after being up a LONG time</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>That`s an old
version, I've had plenty of issues (nothing like what you describe) since
2.2.0. Try going to the latest and greatest (SIP 3.1.2), it seems stable
(as far as I can tell with about 200 phones, including many 501).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>It's hard to
troubleshoot something that hasn't been current for about a year.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Mike<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Barry D. Hassler<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, February 24, 2009
15:38<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
Polycom Phones start to break up after being up a LONG time<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Folks, I haven't paid
attention to these responses, sorry!<br>
<br>
This appears to be an issue primarily on calls with an EXTERNAL leg, I'm fairly
certain it's on both inbound and outbound calls. The frequency of the reports
from this client are increasing, and although I was intending to do a mass
reboot of all the polycoms over the weekend, I have not yet, but will have to
do it tonight (2 more reports today).<br>
<br>
All the external legs are via PRI.<br>
<br>
The phones are 501 and 601's, running bootrom 3.2.2.0019 and SIP 2.2.0.0047.<br>
<br>
There are many of these that ARE on POE switched (Cisco),<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Fri, Feb 20, 2009 at 12:34 PM, Jeff LaCoursiere <<a
href="mailto:jeff@jeff.net" target="_blank">jeff@jeff.net</a>> wrote:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
You also don't mention if it is internal to internal or if there is an<br>
external leg involved, and if so what type.<br>
<br>
j<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
On Fri, 20 Feb 2009, Asterisk Asterisk wrote:<br>
<br>
> That's interesting - I haven't noticed this with any of my installs. What
version of firmware and SIP?<br>
><br>
><br>
><br>
><br>
> ________________________________<br>
> From: Barry D. Hassler <<a href="mailto:barry.hassler@gmail.com"
target="_blank">barry.hassler@gmail.com</a>><br>
> To: <st1:PersonName w:st="on">Asterisk Users Mailing List - Non-Commercial
Discussion</st1:PersonName> <<a
href="mailto:asterisk-users@lists.digium.com" target="_blank">asterisk-users@lists.digium.com</a>><br>
> Sent: Friday, February 20, 2009 8:41:33 AM<br>
> Subject: [asterisk-users] Polycom Phones start to break up after being up
a LONG time<br>
><br>
> Has anyone else encountered this? I have a fairly large installation (~50
phones, almost all Polycom 501's and a handful of 601's. We're running into a
number of phones on which the outbound voice (Polycom phone user doesn't hear
any problems, but the other end does) is breaking up occasionally -- enough to
be noticeable and make you say "what?". In each case, rebooting the
phone has resolved the symptoms, but I'd like to know if there is a known
problem.<br>
><br>
> most of these phones would be up for several months now (installed this
past summer), and unless there are any power outages, would not be restarted
specifically.<br>
><br>
> I'm planning on restarting all the phones over the weekend, but as this is
a 24-hour operation, we'd like to avoid interrupting phones at all.<br>
><br>
> --<br>
> Barry D. Hassler<br>
> President, HCST<br>
><br>
> <a href="http://www.hcst.net/" target="_blank">http://www.hcst.net/</a><br>
> 937-427-9000<br>
><br>
><br>
><br>
><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
Barry D. Hassler<br>
President, HCST<br>
<br>
<a href="http://www.hcst.net/" target="_blank">http://www.hcst.net/</a><br>
937-427-9000<o:p></o:p></span></font></p>
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