Hey List,<br><br>Anyone know the correct way to override an announcement on a queue by queue basis? <br><br>My goal is to have one of my queues say "press one to blah.." and no position announcements I have the jump from queue context working (the press 1) I just need the correct message played to the user instructing to press 1.<br>
<br>I have periodic-announce=filename in my queues.conf file under the correct queue, but queue-periodic-announce is played to the caller, not my custom file. Here's the queue listed in queues.conf:<br><br>[EXAMPLE-QUEUE]<br>
maxlen=20<br>reportholdtime=no<br>periodic-annouce = SD-PLS-HOLD<br>periodic-announce-frequency=10<br>announce-holdtime=no<br>strategy=ringall<br>joinempty=yes<br>retry=5<br>timeout=30<br>music=CUSTOM<br>autofill=yes<br>context=queue-jump<br>
member => SIP/<a href="mailto:7909416026@192.168.13.32">7909416026@192.168.13.32</a><br><br>When the call comes into this queue after 10 seconds the following occurs:<br><br> -- Stopped music on hold on SIP/100-FOO-b781a4c0<br>
-- Playing periodic announcement<br> -- <SIP/100-FOO-b781a4c0> Playing 'queue-periodic-announce' (language 'en')<br><br>What can I do to make this play the SD-PLS-HOLD wav I defined above?<br>
<br>Thanks!<br>