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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>How is your features.conf set up? Do you
have a “Parking” function in your dialplan? The answer that comes
to mind is that you are somehow using parkandannounce instead of park and
something is just mis-coded. In my shop, I have hints registered, so “core
show hints” will tell me which “lots” are in use, but some
here consider that a hack.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Jeremy G. Gault<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, February 04, 2009
9:53 AM<br>
<b><span style='font-weight:bold'>To:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Call
parking</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>All,<br>
<br>
Quick question that hopefully someone out there will know the answer to...<br>
<br>
We were previously running Asterisk 1.4.(something) (I forget which one) on
Debian. Due to an office move, I am temporarily routing our calls through
an Ubuntu box that I have. It runs Asterisk 1.4.17-dfsg-2ubuntu1
(basically, what came with Ubuntu.)<br>
<br>
Here's the problem I am having: We are using Polycom 500's and 501's..
previously (on the Debian system), to park a call, we could transfer it to
extension 7000 (we use 4-digit extensions.) Asterisk would read back the
parking space number, then we complete the transfer. No problem.<br>
<br>
On this new system, Asterisk is not reading back the number. Instead, it
simply starts playing hold music. If you complete the transfer, a
"show parkedcalls" will show the call as parked (and you can retrieve
it.) However, my users have no way of knowing where their calls are being
parked.<br>
<br>
Anyone have any idea as to why it would stop reading back the parking
location? I do have the digit sounds installed (in several formats,
also.) No luck there. It's almost as if Asterisk is seeing it as a
blind transfer instead of a supervised one. Oh, and I can set up a code
for it in features.conf and dial that while on the phone (I set the feature
code to *8) .. when I do that, it will read back the location and park the
call. However, that feature doesn't seem to work for me for all calls
(such as calls coming in via a queue, etc.)<br>
<br>
I'm sure it's something simple, but I've been pulling my hair out searching for
anyone else having this problem and haven't had any luck.<br>
<br>
Any help would be appreciated. :)<br>
<br>
Jeremy<br clear=all>
<br>
-- <br>
Jeremy G. Gault, KD4NED<br>
Network Administrator<br>
WinWorld Corporation<br>
<br>
<br>
<br>
<o:p></o:p></span></font></p>
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