All,<br><br>Quick question that hopefully someone out there will know the answer to...<br><br>We were previously running Asterisk 1.4.(something) (I forget which one) on Debian. Due to an office move, I am temporarily routing our calls through an Ubuntu box that I have. It runs Asterisk 1.4.17-dfsg-2ubuntu1 (basically, what came with Ubuntu.)<br>
<br>Here's the problem I am having: We are using Polycom 500's and 501's.. previously (on the Debian system), to park a call, we could transfer it to extension 7000 (we use 4-digit extensions.) Asterisk would read back the parking space number, then we complete the transfer. No problem.<br>
<br>On this new system, Asterisk is not reading back the number. Instead, it simply starts playing hold music. If you complete the transfer, a "show parkedcalls" will show the call as parked (and you can retrieve it.) However, my users have no way of knowing where their calls are being parked.<br>
<br>Anyone have any idea as to why it would stop reading back the parking location? I do have the digit sounds installed (in several formats, also.) No luck there. It's almost as if Asterisk is seeing it as a blind transfer instead of a supervised one. Oh, and I can set up a code for it in features.conf and dial that while on the phone (I set the feature code to *8) .. when I do that, it will read back the location and park the call. However, that feature doesn't seem to work for me for all calls (such as calls coming in via a queue, etc.)<br>
<br>I'm sure it's something simple, but I've been pulling my hair out searching for anyone else having this problem and haven't had any luck.<br><br>Any help would be appreciated. :)<br><br> Jeremy<br clear="all">
<br>-- <br>Jeremy G. Gault, KD4NED<br>Network Administrator<br>WinWorld Corporation<br><br><br><br><br>