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<p class=MsoNormal><span style='color:black'>In your phone configuration file,
for all lines:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> <divert<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> divert.fwd.1.enabled =
"0"<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> divert.fwd.2.enabled =
"0"<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> divert.fwd.3.enabled =
"0"<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> divert.fwd.4.enabled =
"0"<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> divert.fwd.5.enabled =
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<p class=MsoNormal><span style='color:black'> divert.fwd.6.enabled =
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<p class=MsoNormal><span style='color:black'> /><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:black'>The worst part is this is the same
softkey as ‘hangup’, bad design Polycom! When the remote user hangs up first
and you use the softkey to hangup as well, you accidently end up forwarding
somewhere (users freak out and hit random keys).<o:p></o:p></span></p>
<p class=MsoNormal><a name="_MailEndCompose"><span style='color:black'><o:p> </o:p></span></a></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Bill
Andersen<br>
<b>Sent:</b> Friday, October 24, 2008 13:12<br>
<b>To:</b> 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>
<b>Subject:</b> [asterisk-users] OT: Disable Polycom 650 Forward Softkey<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I've got a problem that keeps popping up with my reception
phone.<o:p></o:p></p>
<p class=MsoNormal>It is a IP 650 and the receptionist - on three occassions -
has accidentally<o:p></o:p></p>
<p class=MsoNormal>hit the "Forward" softkey just before she enters
the "Page All" keystrokes<o:p></o:p></p>
<p class=MsoNormal>and then all future calls get routed as an overhead page.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I will admit, the first time it happened, I was totally
stumped. Why the<o:p></o:p></p>
<p class=MsoNormal>heck did I have customers yelling "Hello, Hello, can
you hear me" over<o:p></o:p></p>
<p class=MsoNormal>every single Polycom in the building. In retrospect,
it was pretty funny.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>However, now that it has happened three, count 'em, three
times, I've<o:p></o:p></p>
<p class=MsoNormal>got to figure out how to disable that softkey.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I've looked through the "sip.cfg" file and can't
seem to figure out what<o:p></o:p></p>
<p class=MsoNormal>option would remove that softkey. Has anyone ever had
to do this?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>What feature should I disable? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>TIA<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Bill<o:p></o:p></p>
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