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<TITLE>Re: [asterisk-users] Help with remote users</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>I am using NAT so the ATAs are configured with a proxy server. Qualify is set to yes. Here is what is happening. After they plug in the ATA on the otherside, and things register and I can call and they can call. After several minutes I try to call and then get the “no-service” message. This is with Qualify=yes. <BR>
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-- Executing [7193134525@excel-in:1] Set("SIP/10.10.30.213-b7823fc0", "CDR(accountcode)=Hiramine") in new stack<BR>
-- Executing [7193134525@excel-in:2] Set("SIP/10.10.30.213-b7823fc0", "CALLERID(all)=(Hiramine) "" <2545239280>") in new stack<BR>
-- Executing [7193134525@excel-in:3] Dial("SIP/10.10.30.213-b7823fc0", "SIP/17110-1&SIP/17112-1|20| w") in new stack<BR>
[Oct 6 14:43:17] WARNING[11094]: app_dial.c:1196 dial_exec_full: Unable to create channel of type 'SIP' (cause 3 - No route to destination)<BR>
[Oct 6 14:43:17] WARNING[11094]: app_dial.c:1196 dial_exec_full: Unable to create channel of type 'SIP' (cause 3 - No route to destination)<BR>
== Everyone is busy/congested at this time (2:0/0/2)<BR>
-- Executing [7193134525@excel-in:4] Playback("SIP/10.10.30.213-b7823fc0", "ss-noservice") in new stack<BR>
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If qualify is equal to no, then it just trys to ring, I get no errors it just keeps trying (except the phone doesn’t actually ring). <BR>
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I just wrote an email to find out more about their network settings there. To see if the ATAs are actually getting a private or public address. If they are getting a public address I suppose I can just set NAT=no and as long as I can ping the public address and port 5060 isn’t blocked by a firewall than I should be able to resolve these issues. <BR>
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Thanks for your time. <BR>
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Steve Anness<BR>
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On 10/6/08 2:20 PM, "Jerry Jones" <<a href="jjones@danrj.com">jjones@danrj.com</a>> wrote:<BR>
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</SPAN></FONT><BLOCKQUOTE><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
On Oct 6, 2008, at 1:53 PM, Steve Anness wrote:<BR>
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</SPAN></FONT><BLOCKQUOTE><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'> I know I have asked about this before, but I thought that I would ask again with some more detail and maybe someone will have an idea. This is my first time to be setting up an asterisk server and I have a server running. I sent Linksys PAP2T’s to several remote users. Only one out of the four users actually work like they should. One of the other users I am assuming is behind a firewall on his wireless router and needs to open up the proper ports. However, I have two users in New York on a DSL connection and I can’t understand why things are happening like they are. <BR>
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Here Is the situation. Both users can plug in their ATAs and I can watch the server output, they register and then they can make calls and I can call them. Some time later (usually within minutes) the ATAs show to be “unreachable” and I can no longer call; however, they can still make calls. <BR>
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do you have qualify=yes ??<BR>
Is asterisk on a public IP?<BR>
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