<html><head><style type='text/css'>p { margin: 0; }</style><style type='text/css'>body { font-family: 'Times New Roman'; font-size: 12pt; color: #000000}</style></head><body>Take a look at 'screen'. Chances are, it's already installed on your boxen.<br><br>Tim Nelson<br>Systems/Network Support<br>Rockbochs Inc.<br>(218)727-4332 x105<br><br>----- Original Message -----<br>From: "Joe Pukepail" <pukepail@gmail.com><br>To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com><br>Sent: Monday, July 28, 2008 5:02:58 PM GMT -06:00 US/Canada Central<br>Subject: [asterisk-users] Remote Support<br><br><div dir="ltr">Does anyone have any suggestions on what to use to monitor a vendor doing remote support? <br><br>On the windows side things are typically done via screen sharing (<a href="http://gotoassist.com" target="_blank">gotoassist.com</a>, bomgar or similar) so at least you can see what the other end is doing. <br>
<br>In working with linux (especially hardware vendors for asterisk) they want ssh root access, but I'm nervous about giving someone free range to a box without any type of monitoring. What does everyone else do? (besides not give them access). Looking at something like screen sharing or recording, perhaps keystroke logging. <br>
</div>
<br>_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
AstriCon 2008 - September 22 - 25 Phoenix, Arizona
Register Now: http://www.astricon.net
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users</body></html>