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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hmm…<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You may be in one of those positions where
there just isn’t a great solution because your environment has so many
constraints. You might want to check out the way freeswitch handles IVRs,
dialplan hooks, FAGI-ish connections, etc. It will still take some work, of
course, because there isn’t an out-of-box solution (that I’m aware
of) that can meet all of your requirements without lots of time/money/effort.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>-MC<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Douglas Garstang<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, July 07, 2008 10:21
AM<br>
<b><span style='font-weight:bold'>To:</span></b> asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Building
an IVR</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>So, I need to build a
complicated IVR with Asterisk, with a lot of back end hooks. The dial plan
itself has a lot of limitations, not the least of which is that the dial plan
is ugly, hard to maintain, and full of gotchas like all variables being global
etc etc.<br>
<br>
I've been involved with Asterisk for a couple of years now and this is a
problem I have yet to see a good solution for.<br>
<br>
1. I looked at VXML but it has too many integration problems. <br>
2. AGI has overhead.<br>
3. Fast AGI has single point of failure problems (we're using Asterisk 1.2
which bombs out the call when an AGI request fails), and has too many moving
parts for what should be something fairly simple.<br>
4. I'm aware of res_perl, but am not a fan of the maintainability of perl. <br>
5. I looked for a valid link to res_python, but couldn't find anything.<br>
6. Adhearsion? Looked at it a few months ago but couldn't work it out. There
was too much 'voodoo' going on.<br>
7. I'm not a C programmer, so writing a custom module, is both overkill and not
feasible.<br>
<br>
Do I have any other options?<br>
<br>
Doug.<br>
<br>
<o:p></o:p></span></font></p>
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