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<DIV><FONT face=Arial color=#000000 size=2>Hello. It's been a while since I last posted (probably because my "*" works just fine). I'm working on something to replace call queues in my own application-specific way and I'm using MeetMe rooms to bridge agents and clients and do other things.</FONT></DIV>
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<DIV><FONT face=Arial size=2>When an agent needs to be bridged with a client I'll first put the agent in the MeetMe room and when I have confirmation that the agent is in the MeetMe room I'll send the client to the same room. My agent gets to hear music on hold while it's the only one in the conference room (it takes 1 or 2 seconds for the client to be put in the same room). Is it possible to make the agent here ringing (or replace the music on hold with a recording of ringing)? </FONT></DIV>
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<DIV><FONT face=Arial size=2>At the moment I'm telling agents "when the music stops playing you're talking to the client" but that just doesn't sound right and it's a bit fiddely because music on hold is music and music has pauses. One can imediatelly tell the ringing is done but they might need a few extra seconds to realise the music has stoped. On the other hand the client has no such problem since he/she hears ringing just before they get bridged to the MeetMe room.</FONT></DIV>
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<DIV><FONT face=Arial size=2>Any ideas? Thanks!</FONT></DIV>
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<DIV><FONT face=Arial size=2>Cosmin Prund</FONT></DIV>
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