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<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal>I have given up hope of finding a solution for my problem and
I think this is my last resort.<o:p></o:p></p>
<p class=MsoNormal>At my company I have a Trixbox box and I used freePBX to configure
the pbx.<o:p></o:p></p>
<p class=MsoNormal>They have a queue with 15 static members.. they are not
online all the time.. still when ever a call comes in the queue rings ALL
members without skipping unavailable ones “offline ones” which creats
so much load on the system.<o:p></o:p></p>
<p class=MsoNormal>I can’t teach the agents to REMEMBER logging off the
queue and logging in .. so Static agents is what I have to do.. now it is a
pain in the butt to manually login and logout agents and I can’t get the
agents.conf thing work properly or work at ALL.. <o:p></o:p></p>
<p class=MsoNormal>Is there anyway that the queue senses the offline users and
logthem off or at least skip them without the need for a manual operation?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#404040'> Tarek
Sawah<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#404040'>
Technical Advisor<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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