<div>Hi Robert,</div>
<div> </div>
<div>Thanks for replying and I'm glad you have an application running nicely through phpAGI ...</div>
<div>Now answering your questions ...</div>
<div> </div>
<div><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"><font color="#ff0000">what’s the load on the box during the times it’s choppy?</font> </span></font></div>
<div><font color="black"><font size="2"><font face="Tahoma"> </font></font></font></div>
<div><font color="black"><font size="2"><font face="Tahoma">I was testing at night ... I mean NO simultaneous calls going through the server ... It is good machine (Dell Xeon 2.8GHZ, 1GB RAM ... cpu load < 10%) ... I also notice the problem as other calls were up too ... sometimes the quality is bad ... sometimes good</font></font></font>
<br>
<br><font size="2" face="Tahoma" color="#ff0000"><span style="font-size: 10pt; font-family: Tahoma; color: black;">Are calls in
general choppy during that same point or just calls going through AGI?</span></font></div>
<div><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> </span></font></div>
<div><font color="black"><font size="2"><font face="Tahoma">I never had this problem with my normal menu ... and when I call and I have the problem I tried to hangup and call the other number for the other menu ... and ... no problems ...</font></font></font></div>
<div><font color="black"><font size="2"><font face="Tahoma">It's hard to verify ... because I call ... it's choppy ... hangup and call again ... sometimes it's choppy sometimes not ...</font></font></font>
<br>
<div> </div>
<div><font size="2" face="Tahoma" color="#ff0000"><span style="font-size: 10pt; font-family: Tahoma; color: black;">You
mention the attendant voice becomes choppy?</span></font></div>
<div><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> </span></font></div>
<div>Yes, when I call and the call is not good, and during the same call I try to talk to one atendant, I almost cannot hear her/his, but the sound for him/her is good ...</div>
<div>That's why I don't know if it is a problem with the recordings I did, because the agent's voice is also bad<br></div>
<div> </div>
<div style="color: rgb(255, 0, 0);"><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; color: black;">Is the attendant totally outside of
your AGI scripts?</span></font></div>
<div><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> </span></font></div>
<div><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">I'm sorry, what did you mean ? Usually what I do is ... Answer the incoming call - send to AGI - it does the logic and play some sounds - and I do and exec_goto to an context,extension,priority that has a queue setup - and from there on they answer the calls </span></font></div>
<div> </div>
<div style="color: rgb(255, 0, 0);"><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; color: black;">What codecs are your clients using?</span></font> </div>
<div>The incoming calls - IAX/ilbc</div>
<div>Connection to agents - SIP/ulaw</div>
<div>it's the same as the other menu ...<br>
<div> </div>
<div> </div>
<div>Thanks,</div>
<div> </div>
<div> </div></div>
<div> </div>
<br>
----- Original Message -----
<br>
Subject: RE: [asterisk-users] AGI - Choppy Sound
<br>
From: "Robert Norton - SophTelecom LLC" <robert.norton@sophtelecom.com>
<br>
Date: Mon, May 5, 2008 19:47
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<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">Hi,</span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">I take it you’ve looked at all the
basics, </span></font><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">what’s the load on the box during the times it’s choppy? </span></font><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">Are calls in
general choppy during that same point or just calls going through AGI?</span></font><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> You
mention the attendant voice becomes choppy? Is the attendant totally outside of
your AGI scripts? What codecs are your clients using?</span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">I’m working on a pretty intensive phpAGI
based application and even with a decent number of calls haven’t had any
substantial problems, more so just with load but even with substantial activity
on a fairly robust box it has been fine.</span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">Thanks</span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;">-Robert Norton</span></font></p>
<p class="MsoNormal"><font size="2" face="Tahoma" color="black"><span style="font-size: 10pt; font-family: Tahoma; color: black;"> </span></font></p>
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<p class="MsoNormal"><strong><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></strong><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;"> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <strong><span style="font-weight: bold;">On Behalf Of </span></strong>Marcelo Freitas<br><strong><span style="font-weight: bold;">Sent:</span></strong> Monday, May 05, 2008 4:10 PM<br><strong><span style="font-weight: bold;">To:</span></strong>
asterisk-users@lists.digium.com<br><strong><span style="font-weight: bold;">Subject:</span></strong> [asterisk-users] AGI -
Choppy Sound</span></font></p> </div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Hi folks,</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">I'm experiencing some problems with sound through phpAGI ...</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">What I'm trying to do is a menu, doing some database lookups and so ...</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">But sometimes the sound become too choppy ... just sometimes .. like 1
of 5 calls ... but is a big percentage ...</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">And I have my current menu on the dialplan that I have no problems with
it ...</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">I'm using .gsm for both but different recordings ...</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Does anybody has had problems like that ? Is it AGI performance problem
... even the atendant voice becomes choppy ... So strange ...</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Does anybody have a recommendation ?</span></font></p> </div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p> </div>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Thanks,</span></font></p> </div> </div> </div> <!-- end sanitized html --></div></td></tr></tbody></table></div>