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Olivier,<br>
<br>
Us much as possible would be the best but.. more importants for me are:<br>
<br>
Which feature are you specifically looking for ?<br>
<br>
1 screen popup<br>
2 Click2Call<br>
3 Journaling calls inside CRM campaign, leaads and contacts<br>
<br>
Do you plan to use it in a call center or casual business office ?<br>
Call Center<br>
<br>
Regards,<br>
<br>
Olivier wrote:
<blockquote
cite="mid:442fbb120804300935p5233b727taa983af4fcf01d89@mail.gmail.com"
type="cite">To me, "CRM-Asterisk integration" has several meanings.<br>
<br>
It could refer to :<br>
- basic click2call feature from CRM contact or project panel,<br>
- journaling Asterisk incoming and outgoing calls inside CRM projects
data,<br>
- programming and executing Conference calls defined inside CRM
projects data<br>
- screen popup<br>
- etc...<br>
<br>
Which feature are you specifically looking for ?<br>
Do you plan to use it in a call center or casual business office ?<br>
<br>
Regards<br>
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