Dear Mark,<br><br>Here is my queue_member table, is this how it should look?<br><br>mysql> SELECT * FROM queue_member_table WHERE interface LIKE '%' AND queue_name = 'Support' ORDER BY interface<br> -> ;<br>
+----------+------------+------------+-----------+---------+--------+<br>| uniqueid | membername | queue_name | interface | penalty | paused |<br>+----------+------------+------------+-----------+---------+--------+<br>| 3 | 101 | Support | Agent/101 | NULL | NULL |<br>
| 4 | 102 | Support | Agent/102 | NULL | NULL |<br>+----------+------------+------------+-----------+---------+--------+<br><br><br>Many thanks,<br>Mark<br><br><div class="gmail_quote">On Sat, Mar 29, 2008 at 2:19 AM, mark morreny <<a href="mailto:markmorreny@gmail.com">markmorreny@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Dear Mark,<br><br>I did also populate members to the queue_member_table. The output of "show queue" also tells me that Asterisk read the member info too. When I tried to access the queue, it said"<span style="color: rgb(204, 0, 0);">Unable to join queue 'Support'"<font color="#000000"> What do you think may have gone wrong? Also, how would I be able to add a login/logoff function for the members in the queue? I could not get agentcallbacklogin to work with realtime queue. Does it work?</font><br style="color: rgb(0, 0, 0);">
<span style="color: rgb(0, 0, 0);"><br>Thank you so much for your help.</span><br style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">Thanks,</span><br style="color: rgb(0, 0, 0);"><font color="#888888">
<span style="color: rgb(0, 0, 0);">Mark</span></font></span><div><div></div><div class="Wj3C7c"><br><br><div class="gmail_quote">On Sat, Mar 29, 2008 at 1:49 AM, Mark Michelson <<a href="mailto:mmichelson@digium.com" target="_blank">mmichelson@digium.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div></div><div>mark morreny wrote:<br>
> Dear Asterisk-User friends,<br>
><br>
> After realtime queues are defined, how does it work with the agents?<br>
> There seems to be no db table for agents.<br>
><br>
> If I can't define agents for the realtime queues in the db, how can<br>
> agent login/logoff be done?<br>
><br>
> Thanks alot for your help.<br>
><br>
> Thanks,<br>
> Mark<br>
<br>
</div></div>There is a table for dynamic realtime queue members, called "queue_members" by<br>
default. If you are using Asterisk 1.4, this table should have a column for the<br>
queue to which that member belongs, the interface on which the member receives<br>
calls, the queue member's name, the member's penalty, and a boolean column for<br>
determining if the member is paused.<br>
<br>
Mark Michelson<br>
<br>
_______________________________________________<br>
-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>
<br>
asterisk-users mailing list<br>
To UNSUBSCRIBE or update options visit:<br>
<a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>
</blockquote></div><br>
</div></div></blockquote></div><br>