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<p class=MsoPlainText>A call comes in from the PSTN, Asterisk answers it, it
goes to the directory, and then to the extension the caller designates and the user
at that extension answers. The user at the extension then wants to
transfer the call to another extension; on the Cisco 7940 they push the “more”
soft key, then the “Transfer” soft key, then enter the extension
number they want to transfer to, and hit the “dial” soft key.
The user at the new extension answers and the talks to the user doing the
transfer. They agree to transfer the call to the new extension and the
person who got the original call then hits the “transfer” soft key
and hangs up. 6 seconds later the caller and the new extension can talk
to each other. The line at the new extension is silent for those 6 seconds.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Thank you for help.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Here is the extension.cong file:<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[general]<o:p></o:p></p>
<p class=MsoPlainText>static = yes<o:p></o:p></p>
<p class=MsoPlainText>writeprotect = no<o:p></o:p></p>
<p class=MsoPlainText>clearglobalvars = no<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[globals]<o:p></o:p></p>
<p class=MsoPlainText>CONSOLE = Console/dsp<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[trunkint]<o:p></o:p></p>
<p class=MsoPlainText>exten => _9011.,1,Dial(Zap/g1/${EXTEN:1},70,Tt) <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[trunkld]<o:p></o:p></p>
<p class=MsoPlainText>exten =>
_91NXXNXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[trunklocal]<o:p></o:p></p>
<p class=MsoPlainText>exten => _9NXXXXXX,1,Dial(Zap/g1/${EXTEN:1},70,Tt)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[trunktollfree]<o:p></o:p></p>
<p class=MsoPlainText>exten =>
_91800NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})<o:p></o:p></p>
<p class=MsoPlainText>exten =>
_91888NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})<o:p></o:p></p>
<p class=MsoPlainText>exten => _91877NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})<o:p></o:p></p>
<p class=MsoPlainText>exten =>
_91866NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[international]<o:p></o:p></p>
<p class=MsoPlainText>include => longdistance <o:p></o:p></p>
<p class=MsoPlainText>include => trunkint<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[longdistance]<o:p></o:p></p>
<p class=MsoPlainText>ignorepat => 9<o:p></o:p></p>
<p class=MsoPlainText>include => local<o:p></o:p></p>
<p class=MsoPlainText>include => trunkld<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[local]<o:p></o:p></p>
<p class=MsoPlainText>ignorepat => 9 <o:p></o:p></p>
<p class=MsoPlainText>include => default <o:p></o:p></p>
<p class=MsoPlainText>include => trunklocal <o:p></o:p></p>
<p class=MsoPlainText>include => trunktollfree <o:p></o:p></p>
<p class=MsoPlainText>include => longdistance<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>include => parkedcalls<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[macro-trunkdial]<o:p></o:p></p>
<p class=MsoPlainText>exten => s,1,Dial(${ARG1})<o:p></o:p></p>
<p class=MsoPlainText>exten => s,n,Goto(s-${DIALSTATUS},1)<o:p></o:p></p>
<p class=MsoPlainText>exten => s-NOANSWER,1,Hangup<o:p></o:p></p>
<p class=MsoPlainText>exten => s-BUSY,1,Hangup<o:p></o:p></p>
<p class=MsoPlainText>exten => _s-.,1,NoOp<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[macro-stdexten]<o:p></o:p></p>
<p class=MsoPlainText>exten => s,1,Dial(${ARG2},20) ;
Ring the interface, 20 seconds maximum <o:p></o:p></p>
<p class=MsoPlainText>exten => s,2,Goto(s-${DIALSTATUS},1) ;
Jump based on status <o:p></o:p></p>
<p class=MsoPlainText><o:p></o:p></p>
<p class=MsoPlainText>(NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER)<o:p></o:p></p>
<p class=MsoPlainText>exten => s-NOANSWER,1,Voicemail(${ARG1},u) ; If
unavailable, send to voicemail w/ unavail announce<o:p></o:p></p>
<p class=MsoPlainText>exten => s-BUSY,1,Voicemail(${ARG1},b) ; If
busy, send to voicemail w/ busy announce<o:p></o:p></p>
<p class=MsoPlainText>exten => _s-.,1,Goto(s-NOANSWER,1) ;
Treat anything else as no answer <o:p></o:p></p>
<p class=MsoPlainText>exten => a,1,VoicemailMain(${ARG1}) ;
If they press *, send the user into VoicemailMain<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[macro-stdPrivacyexten]<o:p></o:p></p>
<p class=MsoPlainText>exten => s,1,Dial(${ARG2},20|p) ; Ring the
interface, 20 seconds maximum, call screening ; option (or use <o:p></o:p></p>
<p class=MsoPlainText><o:p></o:p></p>
<p class=MsoPlainText>P for databased call screening) <o:p></o:p></p>
<p class=MsoPlainText>exten => s,2,Goto(s-${DIALSTATUS},1) ; Jump
based on status (NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER)<o:p></o:p></p>
<p class=MsoPlainText>exten => s-NOANSWER,1,Voicemail(${ARG1},u) ; If
unavailable, send to voicemail w/ unavail announce<o:p></o:p></p>
<p class=MsoPlainText>exten => s-BUSY,1,Voicemail(${ARG1},b) ; If
busy, send to voicemail w/ busy announce<o:p></o:p></p>
<p class=MsoPlainText>exten => s-DONTCALL,1,Goto(${ARG3},s,1) ; Callee
chose to send this call to a polite "Don't call again" <o:p></o:p></p>
<p class=MsoPlainText><o:p></o:p></p>
<p class=MsoPlainText>script.<o:p></o:p></p>
<p class=MsoPlainText>exten => s-TORTURE,1,Goto(${ARG4},s,1) ; Callee
chose to send this call to a telemarketer torture script.<o:p></o:p></p>
<p class=MsoPlainText>exten => _s-.,1,Goto(s-NOANSWER,1) ; Treat
anything else as no answer <o:p></o:p></p>
<p class=MsoPlainText>exten => a,1,VoicemailMain(${ARG1}) ; If they
press *, send the user into VoicemailMain<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[macro-page];<o:p></o:p></p>
<p class=MsoPlainText>exten => s,1,ChanIsAvail(${ARG1}|js) ; j is for
Jump and s is for ANY call <o:p></o:p></p>
<p class=MsoPlainText>exten => s,n,GoToIf([${AVAILSTATUS} =
"1"]?autoanswer:fail) <o:p></o:p></p>
<p class=MsoPlainText>exten =>
s,n(autoanswer),Set(_ALERT_INFO="RA") ; This is for the
PolyComs <o:p></o:p></p>
<p class=MsoPlainText>exten => s,n,SIPAddHeader(Call-Info:
Answer-After=0) ; This is for the Grandstream, Snoms, and Others <o:p></o:p></p>
<p class=MsoPlainText>exten => s,n,NoOp() ; Add others here and Post
on the Wiki!!!!<o:p></o:p></p>
<p class=MsoPlainText>exten => s,n,Dial(${ARG1}||)<o:p></o:p></p>
<p class=MsoPlainText>exten => s,n(fail),Hangup<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[default]<o:p></o:p></p>
<p class=MsoPlainText>exten => _9NXXXXXX,1,Dial(${TRUNK}/${EXTEN:1},70,Tt)<o:p></o:p></p>
<p class=MsoPlainText>exten =>
_91NXXNXXXXXX,1,Dial(${TRUNK}/${EXTEN:1},70,Tt)<o:p></o:p></p>
<p class=MsoPlainText>exten => _9011.,1,Dial(${TRUNK}/${EXTEN:1},70,Tt)<o:p></o:p></p>
<p class=MsoPlainText>exten => _9911,1,Dial(${TRUNK}/${EXTEN:1},70,Tt)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>exten => 6500,1,VoiceMailMain<o:p></o:p></p>
<p class=MsoPlainText>exten => 6500,1,NoOp(${Exten:6:11})<o:p></o:p></p>
<p class=MsoPlainText>exten => 6500,2,VoiceMailMain(s${CALLERID(all):1})<o:p></o:p></p>
<p class=MsoPlainText>exten = o,1,Goto(default,6000,1) <o:p></o:p></p>
<p class=MsoPlainText>include => parkedcalls<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>;[asterisk_guitools]<o:p></o:p></p>
<p class=MsoPlainText>;exten = executecommand,1,System(${command})<o:p></o:p></p>
<p class=MsoPlainText>;exten = executecommand,n,Hangup()<o:p></o:p></p>
<p class=MsoPlainText>;exten = record_vmenu,1,Answer<o:p></o:p></p>
<p class=MsoPlainText>;exten = record_vmenu,n,Playback(vm-intro)<o:p></o:p></p>
<p class=MsoPlainText>;exten = record_vmenu,n,Record(${var1})<o:p></o:p></p>
<p class=MsoPlainText>;exten = record_vmenu,n,Playback(vm-saved)<o:p></o:p></p>
<p class=MsoPlainText>;exten = record_vmenu,n,Playback(vm-goodbye)<o:p></o:p></p>
<p class=MsoPlainText>;exten = record_vmenu,n,Hangup<o:p></o:p></p>
<p class=MsoPlainText>;exten = play_file,1,Answer<o:p></o:p></p>
<p class=MsoPlainText>;exten = play_file,n,Playback(${var1})<o:p></o:p></p>
<p class=MsoPlainText>;exten = play_file,n,Hangup<o:p></o:p></p>
<p class=MsoPlainText>;hasbeensetup = Y<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[DID_trunk_1]<o:p></o:p></p>
<p class=MsoPlainText>include = default<o:p></o:p></p>
<p class=MsoPlainText>exten = s,1,Answer()<o:p></o:p></p>
<p class=MsoPlainText>exten = s,n,NoOp(${CALLERID(num)})<o:p></o:p></p>
<p class=MsoPlainText>exten = s,n,Directory(default||f)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[support]<o:p></o:p></p>
<p class=MsoPlainText>include = default<o:p></o:p></p>
<p class=MsoPlainText>exten = _X.,1,Goto(default|6009|1)<o:p></o:p></p>
<p class=MsoPlainText>exten = s,1,Goto(default|6009|1)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>[numberplan-custom-1]<o:p></o:p></p>
<p class=MsoPlainText>plancomment = DialPlan1<o:p></o:p></p>
<p class=MsoPlainText>include = default<o:p></o:p></p>
<p class=MsoPlainText>exten = _9XXXXXXX,1,Macro(trunkdial,${TRUNK}/${EXTEN:1})<o:p></o:p></p>
<p class=MsoPlainText>comment = _9XXXXXXX,1,Local,standard<o:p></o:p></p>
<p class=MsoPlainText>exten = ,1,Macro(trunkdial,${TRUNK}/${EXTEN:0})<o:p></o:p></p>
<p class=MsoPlainText>comment = ,1,Emergency911,custom<o:p></o:p></p>
<p class=MsoPlainText>exten =
_9XXXXXXXXXXX!,1,Macro(trunkdial,${TRUNK}/${EXTEN:1})<o:p></o:p></p>
<p class=MsoPlainText>comment = _9XXXXXXXXXXX!,1,Longdistance,standard<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Date: Thu, 31 Jan 2008 09:04:03 -0500<o:p></o:p></p>
<p class=MsoPlainText>From: "C F" <shmaltz@gmail.com><o:p></o:p></p>
<p class=MsoPlainText>Subject: Re: [asterisk-users] Default delay time for
Attended call<o:p></o:p></p>
<p class=MsoPlainText> transfer<o:p></o:p></p>
<p class=MsoPlainText>To: "Asterisk Users Mailing List - Non-Commercial
Discussion"<o:p></o:p></p>
<p class=MsoPlainText> <asterisk-users@lists.digium.com><o:p></o:p></p>
<p class=MsoPlainText>Message-ID:<o:p></o:p></p>
<p class=MsoPlainText> <81000b5a0801310604r27004306q6e6ed333acab24ba@mail.gmail.com><o:p></o:p></p>
<p class=MsoPlainText>Content-Type: text/plain; charset=ISO-8859-1<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>First time or second time they hit transfer?<o:p></o:p></p>
<p class=MsoPlainText>Dial plan config?<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>2008/1/30 Don Smith <<a
href="mailto:Don_Smith@catalysthealthcare.ca">Don_Smith@catalysthealthcare.ca</a>>:<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Greetings,<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> I have an issue with the length of time that passes
from when someone hits<o:p></o:p></p>
<p class=MsoPlainText>> the transfer soft key on a Cisco 7940, after doing
an attended transfer, and<o:p></o:p></p>
<p class=MsoPlainText>> when the recipient's connects with the transferred
call. It appears to be<o:p></o:p></p>
<p class=MsoPlainText>> around 6 seconds. Is there a .conf in Asterisk
where this time can be<o:p></o:p></p>
<p class=MsoPlainText>> reduced?<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Thank you for your help<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Don<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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<BR>
<P><FONT SIZE=2>No virus found in this outgoing message.<BR>
Checked by AVG Free Edition.<BR>
Version: 7.5.516 / Virus Database: 269.19.17/1253 - Release Date: 1/31/2008 9:09 AM<BR>
</FONT> </P>