<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2180" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=500222701-22012008><FONT face=Arial
color=#0000ff size=2>Yes these 2 options have been set to NO all along. I
double checked too.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=500222701-22012008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=500222701-22012008></SPAN> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Stephen
Davies<BR><B>Sent:</B> Monday, January 21, 2008 2:12 PM<BR><B>To:</B> Asterisk
Users Mailing List - Non-Commercial Discussion<BR><B>Subject:</B> Re:
[asterisk-users] Calls Being Randomly Bridged<BR></FONT><BR></DIV>
<DIV></DIV><BR><BR>
<DIV><SPAN class=gmail_quote>On 20/01/2008, <B class=gmail_sendername>Michael J.
Liberatore</B> <<A
href="mailto:mike240se@straightandnarrowinc.org">mike240se@straightandnarrowinc.org</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<DIV>
<DIV><SPAN class=Apple-style-span style="FONT-FAMILY: Arial">They are
extremely upset because calls are being randomly bridged for no rhyme or
reason. They say that callers will call in and sometimes get connected
with other callers, or they will be in the queue and then be talking to
another caller waiting in the queue or on hold. Or they will be talking
to a patient and then have another patient end up on the
conversation.</SPAN></DIV></DIV></BLOCKQUOTE>
<DIV><BR class=webkit-block-placeholder></DIV>
<DIV><BR class=webkit-block-placeholder></DIV>
<DIV>In the SNOM settings there are two options that you should set to "No".
</DIV>
<DIV><BR class=webkit-block-placeholder></DIV>
<DIV>That is "Call Join on Hangup" and "Xfer on Hangup". (Or names similar
to that).</DIV>
<DIV><BR class=webkit-block-placeholder></DIV>
<DIV>Steve </DIV>
<DIV> </DIV><BR> </DIV></BODY><!--[object_id=#straightandnarrowinc.org#]--><FONT face=Tahoma size=2><FONT color=#0000ff>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt" align=left><FONT face="Times New Roman"><SPAN style="COLOR: black; FONT-FAMILY: Garamond">This E-mail, including any attachments, may be intended solely for the personal and confidential use of the sender and recipient(s) named above. This message may include advisory, consultative and/or deliberative material and, as such, would be privileged and confidential and not a public document. Pursuant to 42 CFR, any information in this e-mail identifying a </SPAN><SPAN style="COLOR: black">former, present, or potential </SPAN><SPAN style="COLOR: black; FONT-FAMILY: Garamond">client of Straight & Narrow is confidential. If you have received this e-mail in error, you must not review, transmit, convert to hard copy, copy, use or disseminate this e-mail or any attachments to it and you must delete this message. You are requested to notify the sender by return e-mail.</SPAN></FONT></P></FONT></FONT></HTML>