We park the calls by transferring to extension 7000, which is our parking extension. We have both Zap and SIP extensions, and I haven't been able to see a pattern if its related to one or the other. The primary person answering the phone is using a SIP phone (Grandstream GXP-2000), we have a small number of analog phones left (2), and other SIP phones (mostly Polycom).
<br><br>The only clue I've seen with the CLI is that I'll generally see a LOT of entries for active channels on extension 7000 if I do a "show channels". I'll try to catch this situation again and grab the output.
<br><br>I only started having this problem when I upgraded to the 1.4 version from 1.2.<br><br><div><span class="gmail_quote">On 10/31/07, <b class="gmail_sendername">Mojo with Horan & Company, LLC</b> <<a href="mailto:mojo@horanappraisals.com">
mojo@horanappraisals.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Barry D. Hassler wrote:<br>> I've tried to find other threads with this same topic, but haven't
<br>> found any... Apologies if this already being discussed....<br>><br>> Running asterisk 1.4.13 (upgraded from 1.4.9) and zaptel 1.4.4.<br>><br>> Having an issue with (I think) parked calls. We tend to park calls,
<br>> but we're often not able to pick them back up, or the other party says<br>> they get dropped, etc. There doesn't seem to be a specific pattern<br>> that I've discovered so far. I had this happen to me personally this
<br>> morning -- receptionist parked a call for me on extension 7001, but<br>> when I dialed 7001, just got dead air. I could see in asterisk that<br>> the call was indeed parked though, and after calling the person back,
<br>> he reported he was just hearing the lovely on-hold music.<br>><br>> Is there a known issue (and even better, a fix) for this situation?<br>> Any other information I can provide I'll do so!<br>What kind of phones are you using? are they Zap or SIP?
<br><br>Can you provide a CLI output with any tips in it?<br><br><br><br>_______________________________________________<br>--Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--">http://www.api-digital.com--
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</div><br><br clear="all"><br>-- <br>Barry D. Hassler<br>President, HCST<br><br><a href="http://www.hcst.net/">http://www.hcst.net/</a><br>937-427-9000