Hi All,
<br>
<br>I hate to post yet another "bloody hangup detection issue" on the list,
but I have been pulling my hair out no end of late with a hangup
detection issue on 1 system (have a few others out there with TDM400's
and no issue but this one is causing a real headache)
<br>
<br>The scenario is - system with TDM04B, a call comes in on a analogue
line, rings internally and then diverts to a mobile on a second analogue
line, so we in effect have a trombone happening where a call comes in on
1 analogue and back out on another analogue.
<br>
<br>Hangup detection seems to be working most of the time, but on a regular
basis does not (about once every 2 days or so). We cannot get hangup
supervision / polarity reversal or any other smart way of detecting a
hangup, so are using busydetect. What seems to be happening is that on
trombone'd calls when both parties hangup, there is a busy tone being
played on each leg of the call back down each line. Some times we seem
to get lucky and the tones are played in sync and a hangup occurs, but
other times the tones are out of sync with each other and are
overlapping, causing a non-normal tone on the line(s) or a continuous
tone rather than a 'beep beep beep' which means the card / system cannot
detect a hangup via busy detect.
<br>
<br>Can anyone out there confirm if my assumptions are correct re the
dual'ing or the tones and the effect it will have on hangup detection?
<br>
<br>And if correct, can anyone recommend a work around to get hangup
detection working in such a scenario?
<br>
<br>Cheers,
<br>
<br>Ben