On 8/29/07, <b class="gmail_sendername">BJ Weschke</b> <<a href="mailto:bweschke@gmail.com">bweschke@gmail.com</a>> wrote:<div><span class="gmail_quote"></span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I think we will want to see what state chan_sip is sending into<br>app_queue for it to be called "Uknown". What is the last state these<br>channels are in before they go to "Unknown" in app_queue?</blockquote>
<div><br>Unfortunately, I don't know. This is in an active call center (~20 calls going on at all times) and the first I hear about it is when agents start complaining of getting calls while already on a call.<br><br>
I'd have to add some debug code to both chan_sip and app_queue every time the state changes I expect, but the last time this happened was over 5 weeks ago and there's no obvious similarities between the two occurences.
<br><br>I'll add the debug code anyway just in case, but I don't think it will give me anything useful prior to opening the bug report.<br></div></div><br>-- <br>j.