<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">because this customer is still small enough that people wear many hats, and have other responsibilities than taking support calls, thus they need voicemail. I think I've worked out a way to get to work with James' suggestion.<BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><BR class="Apple-interchange-newline"><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV style="font-size: 14px; "><B style="font-size: 14px; font-weight: bold; "><BR class="khtml-block-placeholder"></B></DIV><DIV style="font-size: 14px; "><B style="font-size: 14px; font-weight: bold; "><SPAN class="Apple-style-span" style="font-size: 14px; font-weight: bold; ">------------------</SPAN></B></DIV><DIV style="font-size: 14px; "><B style="font-size: 14px; font-weight: bold; "><SPAN class="Apple-style-span" style="font-size: 14px; font-weight: bold; "><SPAN class="Apple-style-span" style="font-size: 14px; font-weight: bold; ">Aubrey Wells</SPAN></SPAN></B></DIV><DIV><I style="font-style: italic; "><SPAN class="Apple-style-span" style="font-style: italic; "><SPAN class="Apple-style-span" style="font-style: italic; ">Senior Engineer</SPAN></SPAN></I></DIV><DIV>Shelton | Johns Technology Group</DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="3"><SPAN class="Apple-style-span" style="font-size: 13px;; font-family: Verdana; "><SPAN class="Apple-style-span" style="font-family: Verdana; font-size: 13px; "><SPAN class="Apple-style-span" style="font-family: Verdana; font-size: 13px; "><SPAN class="Apple-style-span" style="font-family: Verdana; font-size: 13px; ">404.478.2790</SPAN></SPAN></SPAN></SPAN></FONT></DIV><DIV>www.sheltonjohns.com</DIV><DIV><BR class="khtml-block-placeholder"></DIV></SPAN></SPAN></SPAN></SPAN></DIV><DIV><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Why do your agents have voicemail?<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Thanks,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Steve</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">--Bandwidth and Colocation Provided by <A href="http://www.api-digital.com--">http://www.api-digital.com--</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">asterisk-users mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">To UNSUBSCRIBE or update options visit:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A></DIV> </BLOCKQUOTE></DIV><BR></BODY></HTML>