Dean,<br><br>It's for tens of single user : a couple of users at a time on as many locations I can get !<br><br>I've got a contact with an ISV with sells directories (with coporate charting capabilities).<br>Today, its software is mainly used to edit and display charts and directories.
<br>In directory use, it displays extensions and phone numbers with convenient browsing facilities.<br><br>I now have the opportunity to ask the ISV to extend its software to include click2call facilities.<br>But given ISV background, soft will remain independant from phone infrastructure as attendant console usage is not the widest spread usage.
<br>So bottom line is if infrastructure provides click2call, that's fine and if doesn't, it doesn't really matter.<br><br>So I'm looking for something as non-intrusive and general as possible : for an attendant welcoming calls all day long, click2call feature is a must and you can pick whatever browser is best for that task. But the operator uses this software from time to time, browser compliance is mandatory.
<br><br>Using a softphone or not for answering call, is not my main concern today (nor having this software installed or downloaded is not my focus) as I know it can somehow be done, at least with an hardphone.<br><br>But what really matters for me now, is I could trigger click2dial feature.
<br><br>Skype Internet Exporer plugin detects phone numbers and replace them with active <callto:> tag enabled buttons<br>Shall I aim the same with Asterisk instead of Skype ?<br><br>Your suggestion to both use <sip> and <callto> seems very smart to me.
<br><br>How shall I then link those tags with my click2call or softphone software ?<br>It looks like a Configuration Panel option, but I'm not sure.<br>Your opinion ?<br><br>Regards<br>