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<p class=MsoNormal><span style='color:#1F497D'>Hi Darren,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks for your reply. I
have since downgraded to version 2.0.3.0131 and the problem has gone. I
am waiting on a link for firmware 2.1.2 so I can try that. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Darren
Nickerson<br>
<b>Sent:</b> Friday, 20 July 2007 8:44 AM<br>
<b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br>
<b>Subject:</b> Re: [asterisk-users] Polycom 650 freezing on Transfer<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>David,</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>In
my experience this is usually due to the 650 being provisioned with a config
file that pre-dates SIP version 2.1.1.0052. There's all kinds of things that
can lurk in older configs that will cause the newer phone to behave oddly in
just the way you describe. New phones need new configs, without exceptions. Try
provisioning the 650 with the stock configs supplied with the latest firmware,
then go from there.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-Darren</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>--
<br>
Darren Nickerson<br>
Senior Sales & Support Engineer<br>
Telephony Depot<br>
<a href="http://www.telephonydepot.com">www.telephonydepot.com</a><br>
+1.215.825.8710 ext 8106 (office)<br>
+1.215.243.8335 (fax)</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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<blockquote style='border:none;border-left:solid black 1.5pt;padding:0cm 0cm 0cm 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-----
Original Message ----- <o:p></o:p></span></p>
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<div>
<p class=MsoNormal style='background:#E4E4E4'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> <a
href="mailto:David.Klaverstyn@intergraph.com"
title="David.Klaverstyn@intergraph.com">Klaverstyn, David C</a> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <a
href="mailto:asterisk-users@lists.digium.com"
title="asterisk-users@lists.digium.com">Asterisk Users Mailing List -
Non-Commercial Discussion</a> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Thursday, July 19,
2007 6:34 PM<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> [asterisk-users]
Polycom 650 freezing on Transfer<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
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<p class=MsoNormal>All,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Has anyone experienced a problem with the Polycom 650 phone
freezing when you try to do a transfer?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am running asterisk 1.2.20.1 with Polycom SIP version
2.1.1.0052 and boot rom version 3.2.3.0002.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have Polycom 501 phones that work perfectly with the same
software versions. The 650 phone; when I hit transfer the caller is
placed on hold and the phone is still operational. As soon as I hit a
number the phone it will immediately hang and then reboot. Instead of
trying to key in a number if I use the KEM for the transfer it works perfectly
fine. The problem only occurs when I try to enter a number into the phone
and it always freezes on the first digit.<span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'> </span><span style='font-size:
12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>_______________________________________________<br>
--Bandwidth and Colocation Provided by http://www.api-digital.com--<br>
<br>
asterisk-users mailing list<br>
To UNSUBSCRIBE or update options visit:<br>
http://lists.digium.com/mailman/listinfo/asterisk-users<o:p></o:p></span></p>
</blockquote>
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