Carlos:<br><br> I think you problem is on the queue systems, we have the same problem on version 1.2.x and 1.4.x <br>one one of our call centers.<br><br> Try to change you agents to be dynamic, and also to change the login method from AgentLogin to AgentCallBackLogin
<br><br>Alvaro<br><br><div><span class="gmail_quote">On 6/8/07, <b class="gmail_sendername">Carlos Chavez</b> <<a href="mailto:cursor@telecomabmex.com">cursor@telecomabmex.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I have a small call center running with Asterisk 1.4.4 and Unicall.<br>Everything seems to be working but twice now we had to reset the server<br>because all lines stopped working. You can see users dialing in and
<br>reaching the queue but the agents never get the call and the lines are<br>not released.<br><br> I saw that there is a new Zaptel driver which fixes a racing condition<br>with a TE110P card which is what we are using. Could this be the
<br>problem? I also keep getting the following messages:<br><br>[Jun 8 18:36:02] NOTICE[16202]: chan_unicall.c:2401 unicall_indicate:<br>unicall_indicate 16<br>[Jun 8 18:36:02] NOTICE[16350]: chan_unicall.c:2401 unicall_indicate:
<br>unicall_indicate -1<br>[Jun 8 18:36:02] WARNING[16202]: chan_unicall.c:2449 unicall_indicate:<br>Don't know how to set condition 16 on channel UniCall/1-1<br>[Jun 8 18:36:02] NOTICE[16202]: chan_unicall.c:2401 unicall_indicate:
<br>unicall_indicate 16<br>[Jun 8 18:36:02] WARNING[16202]: chan_unicall.c:2449 unicall_indicate:<br>Don't know how to set condition 16 on channel UniCall/1-1<br>[Jun 8 18:36:02] NOTICE[16350]: chan_unicall.c:2401 unicall_indicate:
<br>unicall_indicate 17<br>[Jun 8 18:36:02] WARNING[16350]: chan_unicall.c:2449 unicall_indicate:<br>Don't know how to set condition 17 on channel UniCall/14-1<br><br> What do they mean? I've never seen them under Asterisk
1.2<br><br>--<br>Telecomunicaciones Abiertas de México S.A. de C.V.<br>Carlos Chávez Prats<br>Director de Tecnología<br>+52-55-91169161 ext 2001<br><br>_______________________________________________<br>--Bandwidth and Colocation provided by
<a href="http://Easynews.com">Easynews.com</a> --<br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users
</a><br><br><br></blockquote></div><br><br clear="all"><br>-- <br>Alvaro I. Parres Peredo<br> Director de IT<br> Grupo Xmarts SA de CV<br> Tel: +52 (33) 35 63 6261 Ext. 112<br> 01 800 087 2260 <br> Cel: +52 (33) 33 68 1087
<br> <a href="mailto:alvaro.parres@xmarts.com.mx">alvaro.parres@xmarts.com.mx</a>