I dont know how to solve your transfer problem, but i have an idea which you can use to overcome this abnormality.<br><br>You should restrict the callers with context which includes only your local office extensions.<br><br>
I assume all your incoming calls fall in [default] context. what you should do is:<br><br><span style="color: rgb(0, 153, 0);">[default]</span><br style="color: rgb(0, 153, 0);"><span style="color: rgb(0, 153, 0);">include=> localext
</span><br style="color: rgb(0, 153, 0);"><span style="color: rgb(0, 153, 0);">exten=> _X.,1,Noop("Incoming call received")</span><br style="color: rgb(0, 153, 0);"><br style="color: rgb(0, 153, 0);"><span style="color: rgb(0, 153, 0);">
[localext]</span><br style="color: rgb(0, 153, 0);"><span style="color: rgb(0, 153, 0);">*****This context should include all your office extensions******</span><br><br>This way, caller can only transfer himself within your office extensions.
<br>I hope you get my point<br><br><br><div><span class="gmail_quote">On 6/18/07, <b class="gmail_sendername">Jay Moore</b> <<a href="mailto:jaymoore@accu-com.com">jaymoore@accu-com.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Greetings, folks.<br><br>I'm having a problem with blind transfers. It seems that, despite not<br>having the T flag set, callers are able to use the blind transfer option.<br><br>Scenario is this:<br><br>- Asterisk 1.2.14
<br>- Caller calls into our call center on one of our many phone numbers.<br>- Call gets placed into queue.<br>- Operator answers call.<br>- Caller is able to hit our blind xfer key sequence (#0) and dial any<br>number.<br>
- Call is placed from our Asterisk box and connected to my operator<br>(*not* the caller).<br><br>I do NOT want this to happen. I *only* want our operators to be able to<br>transfer calls. I thought I had this set up properly (lowercase 't'
<br>flag), but I apparently was incorrect. I cannot get the transfer to<br>stick with the caller (i.e. - the caller making free calls on my dime),<br>but I'm not ruling out that that too is possible.<br><br>I need some quick help here. Apparently someone has been making a lot
<br>of long distance calls from our end and I need to immediately figure out<br>if it's an employee doing something they shouldn't be or a dialplan<br>issue with Asterisk.<br><br>Any help any of you can provide would be great. If you need more info,
<br>please ask.<br><br>Thanks in advance,<br>Jay<br><br>---<br><br>Relevant dialplan snippets:<br><br>{Extensions.conf}<br>; Catch all extensions<br>exten => _X.,1,Set(account=${EXTEN})<br>exten => _X.,n,AGI(get_cid.php)
<br>exten => _X.,n,Set(CALLERID(all)=${cid}<${account}>)<br>exten => _X.,n,Set(context=COM)<br>exten => _X.,n,Set(type=INC)<br>exten => _X.,n,Set(from=${account})<br>exten => _X.,n,Set(to=COM)<br>exten => _X.,n,AGI(create_filename.php)
<br>exten => _X.,n,Set(MONITOR_FILENAME=${filename})<br>exten => _X.,n,Goto(queue-answer,s,1)<br><br>[queue-answer]<br>; 1) Call rings for 15 sec<br>; 2) Call gets placed into normal queue<br>exten => s,1,Queue(queue-ring|rt|||15)
<br>exten => s,2,Playback(_test_rec0)<br>exten => s,n,Queue(queue-answer|t|||20)<br>exten => s,n,Goto(queue-answer,s,2)<br><br>------<br><br>{queues.conf}<br>[queue-ring]<br>timeout = 15<br>strategy = rrmemory<br>
leavewhenempty = yes<br><br>member => SIP/comcenter1<br>member => SIP/comcenter2<br>member => SIP/comcenter3<br><br>monitor-format=gsm<br>monitor-join=yes<br><br>context = queue-ring<br><br>[queue-answer]<br>timeout = 30
<br>strategy = rrmemory<br>leavewhenempty = yes<br>member => SIP/comcenter1<br>member => SIP/comcenter2<br>member => SIP/comcenter3<br><br>context=queue-answer<br><br>monitor-format=gsm<br>monitor-join=yes<br><br>
<br>_______________________________________________<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a> --<br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:
<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br></blockquote></div><br><br clear="all"><br>-- <br>Rizwan Hisham<br>Software Engineer<br>
AXVOICE Inc.