I did this with a Nortel MICS a few years ago. No problem.<br><br>The dialplan was something like:<br><br>[incoming]<br>exten => _X.,1,setvar(filename) ;We did something with callerid and call date and time, but I can't really remember
<br>exten => _X.,2,Monitor(filename)<br>exten => _X.,3,Dial(Zap/G2/${EXTEN})<br><br>[outgoing]<br>exten => _X.,1,setvar(filename) ; If you want to record outgoing calls<br>exten => _X.,2,Monitor(filename); use these two lines, otherwise, just skip them
<br>exten => _X.,3,Dial(Zap/G1/${EXTEN})<br><br>Obviously, this isn't production code, but you should get the idea. If you're in a 2-party area, you probably need to make your employees sign a disclosure, and play a sound file to your callers to warn them that the call is/may be recorded. While it will waste space, I recommend starting the recording before the file is played. That way, if you're ever challenged, you'd have something to back up your position that the caller knew. Add the signed disclosure, and you may be OK.
<br><br>Of course, I am no lawyer. And you probably ought to talk to one before you do this. We did, and he had some helpful pointers on what to include in the disclosure.<br><br>There are some areas that will require you to play an annoying beep to callers. We didn't have to do that, so I'm not sure of the best way to go about it.
<br><br>Good luck,<br>David<br><br><div><span class="gmail_quote">On 4/20/07, <b class="gmail_sendername">Gavin Henry</b> <<a href="mailto:gavin.henry@gmail.com">gavin.henry@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Dear All,<br><br>Is it possible to install * in front of a Avaya IP 406 system via a T<br>connector E1 tap so it's external to the Avaya system?<br><br>We would like to record upto 60 channels (2 * ISDN30e). This may increase
<br>later.<br><br>Also, could the calls go into the cdr for retrieval/browsing later?<br><br>What hardware/server would you recommend?<br><br>Thanks.<br>_______________________________________________<br>--Bandwidth and Colocation provided by
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