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<div>I have a customer who wants their receptionist to input the users' long distance PINs for the because they use each others pins. I am having trouble coming up with a way to do this because of creating a channel between the user and receptionist, dropping the channel and its variables and creating a new one for the actual long distance call. Any advice is really needed.
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<div>1. User Dials Long Distance Number pattern -----------> calls receptionist's telephone</div>
<div>2. User tells receptionst that he/she needs to make a long distance call</div>
<div>3. Receptionist inputs User's pin from her phone (User doesn't get to know his pin)</div>
<div>4. Receptionist hangs up and long distance call is dialed using pin as the account code.</div>
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<div>Problems:</div>
<div>1. User Dials Long Distance Number pattern -----------> calls receptionist's telephone --- none, that's straight forward</div>2. User tells receptionst that he/she needs to make a long distance call --- none, that's straight forward
<div>3. Receptionist inputs User's pin from her phone (User doesn't get to know his pin) How can I pick off receptionist's dtmf digits in the middle of the conversation?</div>
<div>How can I assign those digits to salesman's account code, not receptionists?</div>
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<div>4. Receptionist hangs up and long distance call is dialed using pin as the account code. I lose the channel variables at this point, how can I store salesman's PIN number do that it is available when the actual long distance number is dialed?
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