On 3/29/07, <b class="gmail_sendername">Matthew J. Roth</b> <<a href="mailto:mroth@imminc.com">mroth@imminc.com</a>> wrote:<div><span class="gmail_quote"></span><div><br></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
We are regularly running 250-300 simultaneous calls in an inbound call<br>center environment. We had stability issues for a long time, but using<br>weights on the queues was the needle in the haystack that was causing<br>
our problems. After removing them, our only failure in the past month<br>has been a single segmentation fault.</blockquote><div><br> <br>Were your problems limited to queue weights, or are agent "penalties" likely to cause this as well? I'm about to embark down the ACD path, and still unsure as to whether AgentCallbackLogin (on
1.2) or AddQueueMember (on 1.4) is the better solution to go with.<br><br>Thanks<br></div></div><br>-- <br>j.