<div>I need to allow the company operator to decide whether to record a call. (Car dealership that needs to coach salespeople). They don't want to record every sales call, just for the purposes of coaching certain employees on an ad hoc basis.
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<div>The situation is:</div>
<div>a. Call comes in on PSTN PRI</div>
<div>b. Call is routed to operator in dialplan</div>
<div>c. Operator ascertains that its a sales call for a salesman in need of coaching</div>
<div>d. Operator needs to set the call to record status</div>
<div>e. Operator xfers the call to the salesman</div>
<div>f. Salesman answers the call, completes the communication and hangs up.</div>
<div>g. Sales manager can review the call and coach the salesman.</div>
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<div>Since a new channel is created at the point of transfer, how can I flag the channel to be created as one to be recorded?</div>