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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Maybe have 2 extensions for all the sales
people.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Calls to 7xx ring their desk extension<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Calls to 8xx ring their desk extension
but also send mp3 of the call via email to sales person and sales manager.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 color=black face="Times New Roman"><span style='font-size:12.0pt;
color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>Regards,</span></font><font color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>Dean Collins</span></font><font color=black><span
style='color:black'><br>
</span></font><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Cognation Pty Ltd<br>
</span></font><font color=black><span style='color:black'><a
href="mailto:dean@cognation.net" title="mailto:dean@cognation.net"><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>dean@cognation.net</span></font><font
size=2 color=black face=Arial title="mailto:dean@cognation.net"><span
title="mailto:dean@cognation.net"><span style='font-size:10.0pt;font-family:
Arial;color:black'><br title="mailto:dean@cognation.net">
</span></font><font color=black><span style='color:black;text-decoration:none'></span></span></font></a></span></font><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>+1-212-203-4357 Ph<br>
+1-917-207-3420 Mb<br>
+61-2-9016-5642 (<st1:City w:st="on"><st1:place w:st="on">Sydney</st1:place></st1:City>
in-dial).</span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>J French<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, 31 March 2007 6:37
PM<br>
<b><span style='font-weight:bold'>To:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Setting
a call to be recorded before Xfer?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I need to allow the company operator to decide whether to record a
call. (Car dealership that needs to coach salespeople). They don't
want to record every sales call, just for the purposes of coaching certain
employees on an ad hoc basis. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The situation is:<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>a. Call comes in on PSTN PRI<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>b. Call is routed to operator in dialplan<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>c. Operator ascertains that its a sales call for a salesman in need of
coaching<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>d. Operator needs to set the call to record status<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>e. Operator xfers the call to the salesman<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>f. Salesman answers the call, completes the communication and hangs up.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>g. Sales manager can review the call and coach the salesman.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Since a new channel is created at the point of transfer, how can I flag
the channel to be created as one to be recorded?<o:p></o:p></span></font></p>
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