<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"
xmlns:ns0="urn:schemas-microsoft-com:office:smarttags">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig
{mso-style-priority:99;
mso-style-link:"E-mail Signature Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.E-mailSignatureChar
{mso-style-name:"E-mail Signature Char";
mso-style-priority:99;
mso-style-link:"E-mail Signature";
font-family:"Calibri","sans-serif";}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Arial","sans-serif";
color:windowtext;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.msoIns
{mso-style-type:export-only;
mso-style-name:"";
text-decoration:underline;
color:teal;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hello Dean,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We’re currently working on improving integration with
SugarCRM, with Salesforce.com integration is next on my list. FWIW, I’ve
enhanced the SugarCRM integration to log and “screen pop” incoming
calls identified by CID, and done a little work to make click to call a bit
more robust. I’m currently working on dynamically routing a call to
the correct agent based on the SugarCRM data. The goal is to duplicate as
much of this functionality as possible with Salesforce.com after the current
project is complete. All projects will be released as open-source.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Contact me offlist if you’d like more info,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Wendell<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Dean
Collins<br>
<b>Sent:</b> Saturday, March 24, 2007 7:17 AM<br>
<b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br>
<b>Subject:</b> [asterisk-users] Shoretel integration into Salesforce.com<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="http://www.theregister.co.uk/2007/03/24/shortel_sforce">http://www.theregister.co.uk/2007/03/24/shortel_sforce</a>
<br>
Shoretel has integrated its IP phone system with Salesforce.com's call centre software.
Using the two together will mean call centre agents get a reduced admin
workload, with automatic call logging and screen pop-ups with the customer's
record.<o:p></o:p></span></i></p>
<p>Is anyone in the asterisk community providing integration into
Salesforce.com?<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Regards,</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p></o:p></span></p>
<p class=MsoAutoSig><span style='font-size:10.0pt'><ns0:PersonName
w:insAuthor="Dean.Collins" w:insDate="2007-03-24T10:12:00Z"
w:endInsAuthor="Dean.Collins" w:endInsDate="2007-03-24T10:12:00Z"><span
style='font-family:"Arial","sans-serif";color:black'>Dean Collins</span><span
class=msoIns><ins cite="mailto:Dean.Collins" datetime="2007-03-24T10:12"></ns0:PersonName></ins></span></span><br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><a
href="mailto:dean@mexuar.com" title="mailto:dean@mexuar.com">dean@mexuar.com</a>
<br>
+1-212-203-4357 Ph<o:p></o:p></span></p>
<p class=MsoAutoSig><span style='font-family:"Arial","sans-serif"'><a
href="http://click.mexuar.com/webuser/click/7/userurl/Cognation"
target=corraleta><span style='text-decoration:none'><img border=0 width=125
height=25 id="_x0000_i1025" src="cid:image001.gif@01C76E07.E5AB3E60"
alt="Call Button"></span></a></span><br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>--------------------------------------------------------------------<br>
<a href="http://www.mexuar.com/" target="_blank"><strong><span
style='font-family:"Arial","sans-serif";color:#525F3F'>www.Mexuar.com</span></strong></a><br>
Want to voice enable your website?<br>
Use Corraleta to reach your customers in 10 seconds or less.<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
<!--[object_id=#0346565c94f6164684449ffcc0a9f537#]--><P align=left>This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.</P></html>