Only with Asterisk you can handle it, but of course it depends on your requirements on scalability and redundancy needed.<br><br>How many agents? How many diferent locations? SIP trunk to your telco or PSTN ? Remote Agents at home?
<br><br>Post more details on your requirements and I believe there are so many experienced users in this list all around the world that you will have good tips here.<br><br><br><br><br><br><div><span class="gmail_quote">On 3/23/07,
<b class="gmail_sendername">David Anderson</b> <<a href="mailto:david.anderson@avctravel.com">david.anderson@avctravel.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>We're going to be setting up Asterisk at our data center, as well as our call center locations via an optical fiber point to point connection. Is it best to have the servers communicate to eachother via SIP using SER, or just use the Asterisk functions?
</div>
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<div>Thanks,</div><span class="sg">
<div> David</div>
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