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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>As these problems are very time sensitive
and frustrating, I suggest you document each change you make and do them one at
a time so you can actually know what the problem was and not introduce new
problems in the process. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Find someone who is on the phone quite a
bit and will give you an honest evaluation of the call dropping situation
(unless you yourself are experiencing this issue too). Some people are so
quick to say, “It is still happening” without starting the
evaluation from a clean slate after each change.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You may want to check your Asterisk log
for more insight. /var/log/asterisk/full. Also you can turn on
debugging on one span at a time and see if you can find something there<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Do you have a resetinterval set in zapata.conf?
If you can isolate the dropped calls to the reset interval (watch the console,
it will scroll with each channel being reset) then set resetinterval=never.
If there is no entry for resetinterval, add it and set it to never since it is
defaulted to on.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Also, try changing your second span timing
from </span></font>span=2,2,0,ccs,hdb3,crc4 to span=2,0,0,ccs,hdb3,crc4. <font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>This in combination with your first span should accept timing from
the Telco and then supply it to your Toshiba, I would actually try this first.</span></font><br>
<br>
<o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Another thought, It seems you have quite a
lot of hardware in that box. I am not sure how much is too much, but that
would probably just rear it’s ugly head as poor audio.<o:p></o:p></span></font></p>
<div>
<p><font size=2 color=navy face="Times New Roman"><span style='font-size:10.0pt;
color:navy'>Thanks,<br>
Steve Totaro<br>
<a href="http://www.asteriskhelpdesk.com">http://www.asteriskhelpdesk.com</a><br>
</span></font><font color=navy><span style='color:navy'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Vidura Senadeera<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, March 07, 2007
2:15 AM<br>
<b><span style='font-weight:bold'>To:</span></b> support@digium.com<br>
<b><span style='font-weight:bold'>Cc:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Back to
back E1 - asterisk <=> toshiba pbx - Calldroping issue</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi Team,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I have integrated asterisk with Toshiba analog PBX. NOw the live
setup is going.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Now I am facing call droping problem. It's happening ample time. 10-20
calls are droping every day.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>What could be the reason. I attached latest zapata.conf file for your
information.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>This is being a huge issue.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Highly appreciate your help on this regard.<br>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Thanks & Regards,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Vidura Senadeera.<o:p></o:p></span></font></p>
</div>
<div><span id="q_1112b3b19c5ac791_2">
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 1/26/07, <b><span style='font-weight:bold'>Vidura
Senadeera</span></b> <<a href="mailto:vidurased@gmail.com" target="_blank">vidurased@gmail.com
</a>> wrote:</span></font></span> <o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Dear Marco,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>There is a huge problem i'm facing.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>My asterisk server included with TDM2451E and 2 TE110p cards.
One E1 i conected to the telco. other E1 port i'm using to cros-connection with
toshiba pbx. My telco E1 d channels communicating well. but toshiba pbx E1 not
getting. d-channels are not getting up. <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>what could be the issue. i'm using asterisk -1.2.14 and zaptel 1.2.12.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>notes - if i put, zap show channels in asterisk cli. its only showing
the first 31 channels. but with ztcfg -vvv it showing al the channels.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>my configs are<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'># Span 1:
WCT1/0 "Digium Wildcard TE110P T1/E1 Card 0" HDB3/CCS/CRC4 RED<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>#
============ Suntel E1 connection ==========<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>span=1,1,0,ccs,hdb3,crc4<br>
bchan=1-15,17-31<br>
dchan=16<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'># Span 2:
WCT1/1 "Digium Wildcard TE110P T1/E1 Card 1"<br>
# ============ Legacy PBX E1 connection =======<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>span=2,2,0,ccs,hdb3,crc4<br>
bchan=32-46,48-62<br>
dchan=47<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'># Span 3:
WCTDM/0 "Wildcard TDM2400P Prototype Board 1"<br>
fxoks=63<br>
fxoks=64<br>
fxoks=65<br>
fxoks=66<br>
fxoks=67<br>
fxoks=68<br>
fxoks=69<br>
fxoks=70<br>
fxoks=71<br>
fxoks=72<br>
fxoks=73<br>
fxoks=74<br>
fxoks=75 <br>
fxoks=76<br>
fxoks=77<br>
fxoks=78<br>
fxoks=79<br>
fxoks=80<br>
fxoks=81<br>
fxoks=82<br>
fxsks=83<br>
fxsks=84<br>
fxsks=85<br>
fxsks=86<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'># Global
data<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>loadzone
= us<br>
defaultzone = us<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> Regards,<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>vidura<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br clear=all>
<br>
-- <br>
Thanks & Regards,<br>
Vidura B. Senadeera. <o:p></o:p></span></font></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
<span class=e>-- </span><br>
<span class=e>Thanks & Regards,</span><br>
<span class=e>Vidura B. Senadeera. </span></span><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br clear=all>
<br>
<br>
-- <br>
Thanks & Regards,<br>
Vidura B. Senadeera. <o:p></o:p></span></font></p>
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