I have setup an asterisk based phone system using snom-320 (SIP based) phones.<br><br>I would like to change what seems to be the default procedure for an attended call transfer. Right now, the phone user places the call on hold, calls the extension using a "extension" button on the phone, speaks with the call recipient , and presses transfer to transfer the held call.
<br><br>The users would like to press transfer, call the extension using a "extension" button on the phone, speak to the recipient, then hangup to complete the call.<br><br>Can you give me a suggestion as to how to do this.
<br><br>Thank you, <br><br>Michael Boers<br>Michael Scott Technology<br><br>