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<p class=MsoNormal>I am running some Polycom phones and have Auto Answer setup(*51
initiates that when you call an extension)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>With an attended transfer you can take a call, hit transfer,
*51<extension>, announce the call and if the person wants it, complete
the transfer, the call is now on speaker at the end. This can surprise
people because all of a sudden the call is right there.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I know that the attended transfer basically puts the first
call on hold, makes another call, then bridges them together with the 2<sup>nd</sup>
push of the transfer button, but is there anyway to have it hang up the speaker
part and then _<i>ring</i>_ at the destination? Basically what would
happen if transferred the call normally without sending the feature to tell the
Polycom to auto answer, but at the same time giving them the ability to announce
it over speaker, all in one fluid motion?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I know you could place the call on hold, Intercom over then
do a blind transfer but like all of us here, we have to deal with people who
don’t like to push buttons. <span style='font-family:Wingdings'>J</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I told our people to use Park and then just intercom and the
destination can pick it up at their leisure but I thought I’d raise the
question. That’s what this feature is for after all! <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>So to recap as it works now:<o:p></o:p></p>
<p class=MsoNormal>Call comes in, Transfer, *51<exten>, destination Polycom
auto answers, Transfer at source and the call is on speaker<o:p></o:p></p>
<p class=MsoNormal>Is it possible to:<o:p></o:p></p>
<p class=MsoNormal>Call comes in, Transfer, announce to destination via Auto
Answer, then complete the transfer but have it ring at the destination?<o:p></o:p></p>
<p class=MsoNormal>All using the built in Polycom transfer function?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Bill<o:p></o:p></p>
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