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<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff size=2>Just
as a followup, I'll intimate to the list what went down:
(paraphrased)</FONT></SPAN></DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff size=2>I'm in
Edmonton, the users are in Calgary, so I conferenced in to a Calgary conference
with all of the suits in the big boardroom. I basically let them argue
themselves in circles about how the Directory app should work in order that
they may exhaust themselves, then I politely informed them that the Directory
app operated basically the same as on the old Meridian, and that ran for years
without comment, so why was it an issue now? And, as it turned out, the one
manager who was raising a stink about the directory app actually had never
*used* the directory, he had just heard "from a friend" that Asterisk was crap
and we were fools for using it, so he was looking for any excuse to go back to
Meridian. I asked for metrics to back up that assertion, he had none, I said: "I
have some metrics as to how effective Asterisk is" and ran phpMyAdmin
queries in real time to show total number of calls (a lot), how many buggered up
(very, very few), how many minutes we had saved in long distance (a lot), how
fast we could provision a new user with a handset and a DID (really really
fast), how much the handsets cost (cheaper than Meridian, 1/3 the price of a
Mitel) and overall what the platform had cost us (not a lot). He then
countered with how the directory was useless because "almost no one he knew had
letters on his mobile phone" and I asked how many people in the boardroom had
their mobiles with them, all of them said "we all have them", I said "Pull them
out, and if even one of you has a keypad with no letters on it, I will pull
Asterisk out tomorrow and replace it with Meridian. They all did, and
predictably all of them had letters on the keypads.</FONT></SPAN></DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff size=2>A long
silence ensued. Then, they thanked me, and apologized for wasting my time.
</FONT></SPAN></DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff size=2>So in
the end, the guy who made this stink wound up looking really really stupid in
front of his peers, and the suits in Calgary have a new appreciation for how
cool Asterisk is. To throw them a bone, I did propose a higher level directory
on top of the Directory application so they can press 1 for sales, 2 for
accounting etc and told them that they would have to work out amongst themselves
</FONT> <FONT face=Arial color=#0000ff size=2>what would happen i.e. who
would pick up the phone if someone pressed 1 or 2. I haven't heard back from
them yet, presumably they are still arguing about it.</FONT></SPAN></DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff
size=2>Lessons learned:</FONT></SPAN></DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff size=2>1. If
your install is good, compile stats that you can yank up at a moments notice and
wave under the nose of any nay-sayer. Stats speak for themselves.
</FONT></SPAN></DIV>
<DIV><SPAN class=315590322-15012007><FONT face=Arial color=#0000ff size=2>2. Be
diplomatic. If I had flippantly told the suits that this was an ID-10-T error,
I'd be in Calgary right now installing a Meridian. </FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Dovid B
[mailto:asteriskusers@dovid.net]<BR><B>Sent:</B> Monday, January 15, 2007 2:36
PM<BR><B>To:</B> Asterisk Users Mailing List - Non-Commercial
Discussion<BR><B>Subject:</B> Re: [asterisk-users] Directory too
difficult?<BR><BR></FONT></DIV>
<DIV><FONT face=Arial size=2>This is being forwarded to my "People who should
be banned from using technology" folder.</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=ColinA@landmarkmasterbuilder.com
href="mailto:ColinA@landmarkmasterbuilder.com">Colin Anderson</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-users@lists.digium.com
href="mailto:asterisk-users@lists.digium.com">'Asterisk Users Mailing List -
Non-Commercial Discussion'</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, January 11, 2007 12:10
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [asterisk-users] Directory
too difficult?</DIV>
<DIV><BR></DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff size=2>I
got a requirement list just now, with my comments inline: (showing it just
for a giggle)</FONT></SPAN></DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2>User requirement: 1) Directory set up by name - If person calling
does not know employee's name, how will they access? </FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=232200522-10012007> -Why, using app_telepathy.so of
course!</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2>User requirement: 2) Directory set by first &/or last name??
</FONT></SPAN></DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=232200522-10012007> <FONT face=Arial
color=#0000ff size=2>-Yes. Now decide which one.</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2>User requirement: </FONT></SPAN>3) Not all mobile phones have the
albphabet on their dialpads, how do they access our directory?
</FONT></SPAN></DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=232200522-10012007> <FONT face=Arial
color=#0000ff size=2>-Shout really loud. Telus should have a class action
against it for selling Razrs with no DTMF.</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=232200522-10012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Bryan M. Johns
[mailto:bryan@sheltonjohns.com]<BR><B>Sent:</B> Wednesday, January 10,
2007 1:19 PM<BR><B>To:</B> Asterisk Users Mailing List - Non-Commercial
Discussion<BR><B>Subject:</B> Re: [asterisk-users] Directory too
difficult?<BR><BR></FONT></DIV>Exactly.
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>ESU = Equipment Superior to Users</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>;-)</DIV>
<DIV><BR>
<DIV><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 10px Helvetica Neue; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2"><SPAN
class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 10px Helvetica Neue; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2"><SPAN
class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 12px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2"><SPAN
class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 12px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><FONT
class=Apple-style-span face=Geneva><SPAN class=Apple-style-span
style="FONT-SIZE: 12px; FONT-FAMILY: Geneva"><SPAN class=Apple-style-span
style="FONT-SIZE: 12px; FONT-FAMILY: Geneva"><SPAN class=Apple-style-span
style="FONT-SIZE: 12px; FONT-FAMILY: Geneva">Bryan M.
Johns</SPAN></SPAN></SPAN></FONT></DIV>
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><FONT
class=Apple-style-span face=Geneva color=#666666 size=2><SPAN
class=Apple-style-span
style="FONT-SIZE: 10px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 10px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="COLOR: rgb(102,102,102); FONT-FAMILY: Geneva">Partner</SPAN></SPAN></SPAN></SPAN></FONT></DIV>
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><FONT
class=Apple-style-span face=Arial color=#333333 size=2><SPAN
class=Apple-style-span
style="FONT-SIZE: 10px; COLOR: rgb(51,51,51); FONT-FAMILY: Arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 10px; COLOR: rgb(51,51,51); FONT-FAMILY: Arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 10px; COLOR: rgb(51,51,51); FONT-FAMILY: Arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; COLOR: rgb(51,51,51); FONT-FAMILY: Arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; COLOR: rgb(51,51,51); FONT-FAMILY: Arial">Shelton
| Johns Technology Group</SPAN></SPAN></SPAN></B></SPAN></FONT></DIV>
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><FONT
class=Apple-style-span face=Geneva color=#666666 size=1><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva">office:
678:248:2637 x:1500</SPAN></SPAN></SPAN></SPAN></FONT></DIV>
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><FONT
class=Apple-style-span face=Geneva color=#666666 size=1><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva">direct:
678:229:1809</SPAN></SPAN></SPAN></SPAN></FONT></DIV>
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><FONT
class=Apple-style-span face=Geneva color=#666666 size=1><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva">mobile:
404.259.9216</SPAN></SPAN></SPAN></SPAN></FONT></DIV>
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><FONT
class=Apple-style-span face=Geneva color=#666666 size=1><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva"><SPAN
class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(102,102,102); FONT-FAMILY: Geneva">iaxtel:
700:248:2637 x:1500</SPAN></SPAN></SPAN></SPAN></FONT></DIV>
<DIV style="FONT-SIZE: 12px; MARGIN: 0px; FONT-FAMILY: Helvetica"><A
href="http://www.sheltonjohns.com/"><FONT class=Apple-style-span
face=Arial size=1><SPAN class=Apple-style-span
style="FONT-SIZE: 9px; COLOR: rgb(0,0,238); FONT-FAMILY: Arial; khtml-text-decorations-in-effect: underline"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 9px; COLOR: rgb(0,0,238); FONT-FAMILY: Arial; khtml-text-decorations-in-effect: underline"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 9px; COLOR: rgb(0,0,238); FONT-FAMILY: Arial; khtml-text-decorations-in-effect: underline"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 9px; COLOR: rgb(0,0,238); FONT-FAMILY: Arial; khtml-text-decorations-in-effect: underline"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 9px; COLOR: rgb(0,0,238); FONT-FAMILY: Arial; khtml-text-decorations-in-effect: underline">http://www.sheltonjohns.com</SPAN></SPAN></SPAN></B></SPAN></FONT></A></DIV><BR
class=Apple-interchange-newline></SPAN></SPAN></SPAN></SPAN></DIV><BR>
<DIV>
<DIV>On Jan 10, 2007, at 12:47 PM, Alexander Lopez wrote:</DIV><BR
class=Apple-interchange-newline>
<BLOCKQUOTE type="cite"><O:SMARTTAGTYPE name="City"
namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE
name="place"
namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE
name="PersonName"
namespaceuri="urn:schemas-microsoft-com:office:smarttags">
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">More like a
ID-10-T error…..<O:P></O:P></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><O:P></O:P></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><O:P></O:P></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><O:P></O:P></SPAN></FONT></P>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: blue 1.5pt solid; PADDING-TOP: 0in; BORDER-BOTTOM: medium none">
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
asterisk-users-bounces@lists.digium.com [<A
href="mailto:asterisk-users-bounces@lists.digium.com">mailto:asterisk-users-bounces@lists.digium.com</A>]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Bryan M.
Johns<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday,
January 10, 2007 11:57 AM<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> <ST1:PERSONNAME
w:st="on">Asterisk Users Mailing List - Non-Commercial
Discussion</ST1:PERSONNAME><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [asterisk-users]
Directory too difficult?</SPAN></FONT><O:P></O:P></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><O:P></O:P></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">I wish had some pearl of wisdom here, but I
don't. I will simply share my
sympathy.<O:P></O:P></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Sounds like an ESU situation to
me.<O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><O:P></O:P></SPAN></FONT></P>
<DIV><SPAN
style="WORD-SPACING: 0px; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2"><SPAN
style="WORD-SPACING: 0px; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV>
<P class=MsoNormal><SPAN class=apple-style-span><SPAN
style="WORD-SPACING: 0px; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2"><FONT
face=Geneva color=black size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Geneva"><SPAN
style="WORD-SPACING: 0px; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">Bryan
M. Johns</SPAN></SPAN></FONT></SPAN><FONT face=Helvetica color=black
size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><O:P></O:P></SPAN></FONT></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN class=apple-style-span><FONT face=Geneva
color=#666666 size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: #666666; FONT-FAMILY: Geneva">Partner</SPAN></FONT></SPAN><FONT
face=Helvetica color=black size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><ST1:CITY w:st="on"><ST1:PLACE w:st="on"><SPAN
class=apple-style-span><B><FONT face=Arial color=#333333 size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: #333333; FONT-FAMILY: Arial">Shelton</SPAN></FONT></B></SPAN></ST1:PLACE></ST1:CITY><SPAN
class=apple-style-span><B><FONT face=Arial color=#333333 size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: #333333; FONT-FAMILY: Arial">
| Johns Technology Group</SPAN></FONT></B></SPAN><FONT face=Helvetica
color=black size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><SPAN class=apple-style-span><FONT face=Geneva
color=#666666 size=1><SPAN
style="FONT-SIZE: 7pt; COLOR: #666666; FONT-FAMILY: Geneva">office:
678:248:2637 x:1500</SPAN></FONT></SPAN><FONT face=Helvetica color=black
size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><SPAN class=apple-style-span><FONT face=Geneva
color=#666666 size=1><SPAN
style="FONT-SIZE: 7pt; COLOR: #666666; FONT-FAMILY: Geneva">direct:
678:229:1809</SPAN></FONT></SPAN><FONT face=Helvetica color=black
size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><SPAN class=apple-style-span><FONT face=Geneva
color=#666666 size=1><SPAN
style="FONT-SIZE: 7pt; COLOR: #666666; FONT-FAMILY: Geneva">mobile:
404.259.9216</SPAN></FONT></SPAN><FONT face=Helvetica color=black
size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><SPAN class=apple-style-span><FONT face=Geneva
color=#666666 size=1><SPAN
style="FONT-SIZE: 7pt; COLOR: #666666; FONT-FAMILY: Geneva">iaxtel:
700:248:2637 x:1500</SPAN></FONT></SPAN><FONT face=Helvetica color=black
size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><O:P></O:P></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Helvetica color=black size=1><SPAN
style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Helvetica"><A
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">On Jan 10, 2007, at 11:10 AM, Colin Anderson
wrote:<O:P></O:P></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><BR><BR><O:P></O:P></SPAN></FONT></P>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">I have a group of users whos complaint about
Asterisk is that the directory<O:P></O:P></SPAN></FONT></P></DIV>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">application is too hard too use. (yeah, yeah, I
know. For the record,<O:P></O:P></SPAN></FONT></P></DIV>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">they're Calgarians) Now I'm in a pickle: I don't
want to have to create a<O:P></O:P></SPAN></FONT></P></DIV>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">custom directory for these guys. Anyone have any
tips for making the<O:P></O:P></SPAN></FONT></P></DIV>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">directory easier, maybe re-record the prompts so
they are more verbose? We<O:P></O:P></SPAN></FONT></P></DIV>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">go by first name.<SPAN
class=apple-converted-space> </SPAN><O:P></O:P></SPAN></FONT></P></DIV>
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style="FONT-SIZE: 12pt">_______________________________________________<O:P></O:P></SPAN></FONT></P></DIV>
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