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<DIV><SPAN class=postbody><FONT face=Arial><FONT size=2>Hi All, <BR><BR>Is it
possible to show an agent's queue status on the phone? <BR><BR>For example, in
our current <SPAN class=100160218-14122006>non-asterisk </SPAN>PBX, if a
member of a call queue does not answer the phone when a queue call is sent to
them, they go to a 'not ready' status, and this is indicated on their phone. So
when they return to their desk, they can see that they are not ready, so they
hit a button to put themselves back into a ready status. <BR><BR>I can
accomplish the 'not ready' functionality by using the PauseQueueMember function,
but now I need to somehow display the pause/unpause status on the phone so the
staff member knows if they got paused. Does anybody know how to do this?<SPAN
class=100160218-14122006> This might be phone specific, so I'll mention
that we are using Cisco 7961G's.</SPAN></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=postbody><FONT face=Arial><FONT size=2><SPAN
class=100160218-14122006></SPAN></FONT></FONT></SPAN> </DIV>
<DIV><SPAN class=postbody><FONT face=Arial><FONT size=2><SPAN
class=100160218-14122006>Thanks</SPAN></FONT></FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=100160218-14122006>-Kevin
Trumbull</SPAN></FONT></DIV>
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