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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi, I am a newbie putting together my first Asterisk system
and having a problem with the IVR handling incoming calls. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I installed the Asterisk Trixbox version 1.2.2 with a X100P
FXO PCI card. I have a PSTN line connected to the card. I set up
two extensions: 200 and 201. I created a test IVR that says, “for sales,
press 1, for support, press 2”. If you press 1 it should go to
extension 200, if you press 2, it should go to extension 201. I setup two
software SIP phones: SJ and Xlite (one for one extension and one for the other).
If I dial 7777 from the softphones, everything works as expected. I can
also dial out and between the phones. The problem is that if someone
dials in, the IVR does not respond to what they press (1 or 2) and after
repeating the greeting three times, hangs up. If I change the incoming
destination to go directly to one of the extensions instead of the IVR, it
works fine. I am guessing it has something to do with the IVR recognizing
the DTMF but not sure what to do from here.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TIA for any help or suggestions.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>-mark<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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