Hi Brad,<br>I can confirm the service quality of unlimitel.<br>Have you look at <a href="http://www.les.net">www.les.net</a> they provide both US and Canada DID. <br>I heard good feedback about them<br><br><div><span class="gmail_quote">
On 10/31/06, <b class="gmail_sendername">Brad Templeton</b> <<a href="mailto:brad+aster@templetons.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
brad+aster@templetons.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><br>I've been losing patience with my current provider, a small company
<br>called Sellvoip. Their termination is good, and they are<br>asterisk based, but they are understaffed and have no concept<br>of customer service. So I'm shopping.<br><br>I am interested in the opinions of others on the providers they
<br>work with.<br><br>Here are my criteria, roughly in order<br><br>a) Decent quality, low latency.<br> In particular, this means they probably tie into the PSTN at<br> multiple points, definitely east and west coast and also in
<br> Europe. I don't want a California caller calling California<br> to have to send their packets to the east coast and back.<br><br> (This made me discard RNKVoIP, which was high on my list)<br><br>b) Fair pricing. I've seen blended rates down to a penny, and
<br> non-blended down to half/cent in the big city Tier-1s. I<br> don't expect the lowest possible price but I don't want to<br> see 100% markup either. For a blended rate, let's see<br> under 1.5 cents to the USA and Canada. (Canada is actually
<br> down to .8 cents at some providers now, others charge more<br> for it.)<br><br>c) Origination, also at a fair price<br> Which seems to be about $1/month for DID in USA, $2 in<br> Canada, and close to 1 cent/minute. But I can pay more
<br> to get other factors. I guess I can go to another firm<br> for origination outside the USA in a pinch.<br><br>d) Reliability very high. Duh.<br><br>e) Decent customer service. If things go down you fix them and
<br> I can reach you to fix them. I don't need handholding, I<br> know my tools, but I do need you to fix problems.<br> If you know your Asterisk, linux and SIP even better.<br><br>f) Decent automated interface.<br>
So I can get DIDs, configure IPs, billing etc.<br><br>g) Static IP authentication<br> It's faster. Though dynamic IP registration as a backup is<br> handy.<br><br>h) Global termination<br> I don't want to have to manage and support too many different
<br> providers. That's work for me. So give me good global<br> termination prices too. That knocked out <a href="http://termination.com/icall" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
termination.com/icall</a><br> Though if I can't get all I want, I guess I'll buy global from
<br> one company and domestic from another.<br><br>i) No high minimums<br> I am just testing my software apps right now so I'm not<br> going to bill minutes until much later when they ship.<br> So I can't give you tons of minutes per month. I don't
<br> mind prepaying.<br><br>j) SIP, and decently implemented. Asterisk/SER is fine.<br><br>Now we get to my "nice to have" list<br><br>o) IAX as well as SIP. Makes testing stuff easier.<br><br>o) DTMF via SIP-INFO.
<br> This lets me have native bridge for the voice but still<br> hear the DTMFs at my server, which would be handy.<br><br>o) Origination worldwide<br><br>o) Toll free origination<br><br>o) Cheap toll free termination. (Why does this cost money anyway?)
<br><br>o) Don't want E911 service now. Might want it in future.<br> Don't want to pay now.<br><br>------------------------------------------------<br><br>So here's what I have found that come close<br><br> sellvoip -- good quality, low latency, good price. Online tools suck,
<br> customer service nonexistent<br><br> rnkvoip -- most of what I want but east coast gateways only. Good<br> customer service but som unreliability in equipment<br><br> <a href="http://telcommone.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
telcommone.net</a> -- Looks fairy good so far. $2/DID in small<br> quantities, but comes down eventually. Very good term prices.<br> Claims to enforce instate calling prices. (Old world thinking)<br><br>
<a href="http://termination.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">termination.com</a> -- very good prices but USA only<br><br> terravon -- 1.7 / minute.<br><br> trxtelecom -- offers free 800 termination, they claim, and pay-you
<br> origination in rural latas if that's your style. (Great if
<br> you expect most calls to come from cell phones or other people<br> with bundled long distance blended rates.)<br><br> unlimitel -- for canada<br><br> <a href="http://netiqsys.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
netiqsys.net</a>
-- no origination but good prices<br><br><br>Any views on these or other providers?<br>_______________________________________________<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Easynews.com</a>
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</div><br><br clear="all"><br>-- <br>Marcel Eric<br>mailto: <a href="mailto:marceleric@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">marceleric@gmail.com</a>