And of course I find the HCL right after clicking send. <br>
<br>
My MB is not listed as having any known issues. I still haven't
found an approved list, so I can't say that it's approved
either. But if swapping the TDM400P's PCI slot doesn't fix
the problem I am down to replace the MB and do a full re-install
(again).<br>
<br>
Gratefully,<br>
Jonathan<br><br><div><span class="gmail_quote">On 9/13/06, <b class="gmail_sendername">Jonathan Barratt</b> <<a href="mailto:jonathan.barratt@gmail.com">jonathan.barratt@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>Thanks for the reply Steve.<br>
<br>
I am calm now. :)<br>
<br>
I've been getting the exact time and number of the dropped calls for
the last couple weeks, and there was nothing in system or asterisk logs
at those times. So I've spent the last three days sitting at the
server, in their office. I can see nothing out of the ordinary
going on when the calls are dropped. It seems to happen mostly on
outbound calls.<br><br>
The TDM400p is on the same interrupt as the graphics card but nothing else. I didn't think this <br>
would be an issue as the box was running headless. So I guess first up is changing PCI slots.<br><div><span class="gmail_quote"><br>
MB is an EPoX EP-8KTA2L. I haven't yet found the Hardware
Compatibility List on <a href="http://digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">digium.com</a> to determine if it's supported or has
known issues, but will keep looking.<br>
<br>
I was expecting issues, and we've had many of them (esp. echo), but
I've been able to resolve them all myself with research and
experimentation, except for this persistent intermittent dropped call
problem...<br>
<br>
I'm really grateful for your input Steve, please keep it coming!<br>
<br>
Thanks very much!<br></span></div><div><span class="sg">
Jonathan</span></div><div><span class="e" id="q_10da86a8f68b9f35_2"><br>
<br>
On 9/13/06, <b class="gmail_sendername">Steve Totaro</b> <<a href="mailto:stotaro@asteriskhelpdesk.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">stotaro@asteriskhelpdesk.com</a>> wrote:
</span></div><div></div><div><span class="e" id="q_10da86a8f68b9f35_4"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Sorry, see now that it is pots.<br><br>How do your interrupts look? What is the hardware platform or more<br>specifically the MB? Is the platform listed on Digium's site as<br>approved or listed as having issues?<br><br>
Thanks,<br>Steve<br><br>Steven Totaro wrote:<br>><br>> They need to document the exact day and time so you can look in the<br>> logs. Is this a T1 or POTS?<br>><br>><br>><br>> Customers always complain and threaten to go back to their old PBX.
<br>> First, calm down, then calm them down and make sure they know you are<br>> working on it. Every new install is going to have issues that will<br>> take time to resolve. Remember that in your pricing or you will soon
<br>> be out of business.<br>><br>><br>><br>> Get exact times and frequency then check your logs to see if anything<br>> matches that may be an issue.<br>><br>><br>><br>> Thanks,<br>><br>
> Steve
<br>><br>><br>><br>> ------------------------------------------------------------------------<br>><br>> *From:* <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
asterisk-users-bounces@lists.digium.com
</a><br>> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-users-bounces@lists.digium.com</a>] *On Behalf Of<br>> *Jonathan Barratt
<br>> *Sent:* Wednesday, September 13, 2006 1:02 PM<br>> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
<br>> *Subject:* [asterisk-users] Dropped Calls on TDM400p<br>><br>><br>><br>> These are just PSTN calls, and I have set busydetect=no and<br>> callprogress=no in zapata.conf as per voip-info guidance, but problem
<br>> persists.<br>><br>> CPU load never breaks 20, so that doesn't seem to be the problem, but<br>> it's a 1.2Ghz Athlon with 768MB RAM.<br>><br>> Power supply to system is clean, there's no heavy network traffic
<br>> going on besides Asterisk to the phones (Aastra 480i's).<br>><br>> What other factors can I investigate?<br>><br>> This client is so unhappy they are ready to go back to their old PBX<br>> system.
<br>
><br>> I am desperate, please help!!<br>><br>> Thanks in advance,<br>> Jonathan<br>><br><br>_______________________________________________<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
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</div></blockquote></div><br>